Front Office Associate

Los Angeles, California

Email: *************@*******.***

TUSHAR DALIA Cell: +1-619-***-****

Objectives

am seeking a Front Office Associate position. am highly result driven and have the ability to multi task. Having

worked with international hospitality brands for 3 years has equipped me with strong communication and problem

solving skills. am adept at managing front office desk operations, ensuring guest satisfaction and smooth

functioning of reservations.

Work Experience

11/2023 to 7/2024 Radisson Blue, a 5-star, Jammu (India)

Team Leader (Front Office)

Radisson Blue, a 5- star hotel located in the “City of Temples”, Jammu & Kashmir. With

its 119 rooms, the hotel is serving guests with first class and top notch amenities.

* Monitored and managed Front Office team.

* Achieved departmental targets and Participated in courteous check-in and

check-out of guests.

08/2022 to 11/2023 Hyatt Regency, a 5-Star, Amritsar (Punjab)

Front Office Associate

Hyatt Regency, a 5-star hotel located in the “Land of Saints”, Amritsar, Punjab.

* Handled Front Office activities.

* Cash and reservation has been efficiently handled.

* Implemented management strategies.

03/2022 to 08/2022 Fortune Avenue, a 4-Star, Jalandhar (Punjab)

Front Office Associate

Fortune Avenue is Four Star hotel having 51 rooms and is located in heart of Punjab in

the city of Jalandhar.

* Handled Front Office work and guest services on a daily basis.

* Resolved Guest’s queries and issues.

09/2021 to 03/2022 The Regent Park Hotel, a 3-Star, Jalandhar (India)

Front Office Associate

The Regent Park Hotel is a Three Star hotel having 55 rooms, the hotel is committed to

ensure efficient guest service.

. Handled Guest Services.

. Handled Front Office operations.

06/2019 to 11/2019 Holiday Inn Resort, 5 Star, Goa (India) Intern

Holiday Inn Resort is a Five Star hotel & resort having 205 rooms.

. Handling of Front Office.

. Managing guests and reservation and to learn basic kitchen duties.

Education

2024-2026: MBA with Concentration in Hospitality Management at Alliant International

University - Los Angeles, CA

Expected graduation date December 2026

2017-2021 1K. Gujral Punjab Technical University - Jalandhar,

India Bachelor of Hotel Management & Catering

Technology

Skills

Language Skills: Computer Skills: Personal Skills: Other Achievements:

Punjabi (native language) Microsoft Word Customer service Awarded with “Best

English (fluent) Microsoft Excel Reservation Department Award” in

Hindi (fluent) Microsoft PowerPoint management Fortune Avenue, Jalandhar,

Opera Open minded Punj

. ‘unjab

Energetic

Optimistic

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