A Customer Associate

What should the associate say?

Question * / **

A customer asks an associate working the

register for recommendations on equipment

for her son's football league. The associate is

the only one in the store, and there's a long

line of customers waiting to check out.

"I apologize that we're so busy today.

I'd recommend checking your

league's website for equipment

recommendations."

"I think you'll find what you need in

Section B. I'd take you there, but I'm

the only associate here right now."

"I'll be happy to help you in just a

moment. I'm the only associate in the

store right now and need to check

these customers out."

"We have some great choices in

Section B. I'll be over as soon as I

finish with these customers."

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