Case Manager Ii

Cynthia Clark

Case manager II Anchorage, AK ***** **********.**@*****.*** +1-907-***-****

Self-starter seeks position that will provide a source of beneficial knowledge, involving responsibility and great customer service while working with others as a team member to achieve advancement and growth for the company.

Work Experience

Alaska Behavioral Health

Case Manager II

2022-2024

You’ll be instrumental in providing case management tailored to the needs of our residential clients, discharge planning, and facilitating residential groups and one-on-one sessions. Additionally, you’ll assist the manager by organizing trainings, participating in interviews, assisting with weekly planning, and managing shopping tasks as needed. The points below will be key responsibilities of this role:

Providing skill-building and quality of life services to assigned clients.

Maintaining thorough case coordination notes and progress notes for billable services.

Staying informed about community resources and serving as an informational resource for clinical staff and clients’ natural supports.

Participating in outreach activities to facilitate new referrals.

Other tasks may be assigned as needed to support the smooth functioning of the team and the achievement of program goal.

Psychiatric Nursing Assistant III

Alaska Psychiatric Institute - Anchorage, AK

August 2022 to Present (on-call)

Psychiatric Aides assist mentally impaired or emotionally disturbed patients, working under direction of nursing and medical staff. May assist with daily living activities, lead patients in educational and recreational activities, or accompany patients to and from examinations and treatments.

A nursing assistant checks that sharps (such as razor blades) and other items that patients are not allowed to use (such as sprays) are all accounted for - these items have to be checked in and out; A nursing assistant will be in charge of the safe where the patients' money is kept.

Psychiatric Aide. Provide care to emotionally disturbed or mentally ill patients in a healthcare setting. Perform routine tasks under the supervision of registered nurses. Take patient's temperate, pulse, and respiration rate. Take blood pressure and determine if range is abnormal

I AM BACK WITH API SINCE AUGUST 1, 2022. I am on-call as of Nov 22.2022

Certified Medical Assistant

Alaska Surgical Group - Anchorage, AK

May 2022 to June 2022

Check patients in, obtain vitals, go over history and write down anything pertaining to the reason of visit (in pain scale or discharge from Port/ incision site). Issues moving or anything the patient feels is needing attention. Making calls, setting up appointments and answering question or directing them to correct staff. Faxing documents over to other facilities.

Certified Medical Assistant (CMA)

LaTouche Pediatrics LLC - Anchorage, AK

October 2020 to March 2022

•Creating a welcoming and positive environment at the pediatric facility.

•Obtaining patient information and updating health records.

•Scheduling follow-up appointments, procedures, and tests.

•Recording patients' vitals and administering vaccines.

•Maintaining the cleanliness and hygiene standards of the facility.

•Explaining tests and procedures to young patients and their families in a reassuring way.

•Assisting patients and their families to locate the facility's consultation offices and examination rooms.

•Stocking and sterilizing examination rooms between patients.

•Assisting pediatric healthcare professionals to examine and treat distressed young patients.

•Performing other administrative duties related to the facility on request.

•Assist in many procedures with physician.

Criminal Justice Technician I

Department of Public Safety - Anchorage, AK

July 2019 to March 2020

•Review and assess the criminal background of registrants to make determinations about registrationrequirements.

•Research files and records to extract and summarize relevant information using various lawenforcement related computer programs (APSIS, NCIC, NLETS). My work was done in an office setting.

•Oversee and complete data entry for assigned caseload, update state and federal databases withregistration information, and comply with federal requirements to validate records according to CJIS (Criminal Justice Information System) policy.

•Work with law enforcement agencies in Alaska and nationwide to identify and locate noncompliant sexoffenders and investigate and document registration violations.

•Obtain fingerprints and photographs for initial registration or registration updates.

•As custodian of records, testify at court hearings and provide information on registration requirementsto offenders, criminal justice agencies and the public.

•Prepare reports on program activity, and noncompliant reports for municipal, state, and federal lawenforcement agencies.

We are looking to hire someone with the following knowledge, skills, abilities, and experience:

•Knowledge and experience researching, interpreting, and applying statutes to determine applicabilityand compliance for a registration program.

•Knowledge and experience using the Alaska Public Safety Information Network (APSIS), and NCIC(National Crime Information Center) entry, modification, deletion, and validation functions.

•Work experience that demonstrates the ability to take a complicated matter and explain it, verballyor in writing, to someone who was not familiar with the topic.

•Work experience that demonstrates the ability to work in a multi-task environment handling variouspriorities with frequent interruptions, while delivering timely and accurate work products.

•Work experience that demonstrates the ability to establish and maintain positive and effective workingrelationships with agency staff and coworkers in other agencies; experience working in the criminal justice field is preferred.

•Work experience that demonstrates flexibility and adaptability to changing priorities while maintaininga positive attitude and meeting established deadlines. • Front desk responsibilities included greeting patients

Psychiatric Nursing Assistant II

Alaska Psychiatric Institute - Anchorage, AK

2015 to July 2019

Psychiatric Aides assist mentally impaired or emotionally disturbed patients, working under direction of nursing and medical staff. May assist with daily living activities, lead patients in educational and recreational activities, or accompany patients to and from examinations and treatments.

A nursing assistant checks that sharps (such as razor blades) and other items that patients are not allowed to use (such as sprays) are all accounted for - these items have to be checked in and out; A nursing assistant will be in charge of the safe where the patients' money is kept.

Psychiatric Aide. Provide care to emotionally disturbed or mentally ill patients in a healthcare setting. Perform routine tasks under the supervision of registered nurses. Take patient's temperate, pulse, and respiration rate. Take blood pressure and determine if range is abnormal

Loan Document Specialist II

Wells Fargo Home Mortgage - Anchorage, AK

2013 to September 2015

Office setting receiving and updating client paper application, answering questions and maintaining correct information in the computer system for loans

Merchandising Department Manager

McDonald's - Anchorage, AK

2010 to September 2013

Worked 2 years in a restaurant, part of it was spent in the back office directing many employees under my management. Merchandising, updating new product and confirming orders. Customer service, helped goals too be meet.

Warehouse Clerk/Data Entry Clerk

ManTech

2013 to May 2013

SAMS1-E)

Education

Freshman in Prenursing

Alaska Pacific University - Anchorage, AK September 2023 to Present

Certificate in Medical Assistant

us career institute - Steubenville, OH February 2017 to February 2020

Certificate in medical assistant

US Career Institute College - Steubenville, OH 2018 to 2020

Diploma

Juneau Douglas High School - Juneau, AK 2003

Skills

•Microsoft Windows Server

•Microsoft Windows Server

•Databases

•Phlebotomy

•Vital signs

Office experience

Phone etiquette

Front desk

Customer service

Computer operation

Accounts receivable

•Employee evaluation

•Medical imaging

•Property maintenance

•Supervising experience

•Microsoft Excel

•Windows

•Cash handling

•Research

•Maintenance management

•Microsoft Word

•Specimen collection / processing

•Cleaning

•Data entry

•Time management • Medical records

•Clerical experience

•Microsoft Powerpoint

•EMR systems

•Math

•Laboratory procedures

•Microsoft Office

•Patient care

•Medical terminology

•Microsoft Outlook

•Laboratory experience

•Cashiering

•Stocking

•Communication skills

•Filing

•Microsoft Access

•Administrative experience

•Sales

•Experience administering injections

•Software troubleshooting Warehouse experience

Training & development

Organizational skills

Medical office experience

Medical Scheduling

Epic

•Computer skills

•Pediatrics

•Home health

•Case management

•Microsoft Office

•Microsoft Publisher

•Front desk

•Typing

•Clerical experience

•Adobe Acrobat

•Medical records

•Customer service

•Medical terminology

•EMR systems

•Human resources

•Presentation skills

•Operations management

•Heavy lifting

•Vital signs

•Documentation review

•Sales

•Experience working with students

•Training & development

•Classroom experience

•Quality control

•Inside sales

•Windows

•Project management

•Medical office management

•Management

•Medical office experience

•Microsoft Excel

•Microsoft Word

•Warehouse experience

Computer skills

Microsoft Access

Communication skills

Driving

Cash handling

Banking

•Specimen collection / processing

•Office management

•Nursing

•Medical imaging

•Pediatrics

•Cash register

•Clinic

•Supervising experience

•Phlebotomy

•Mentoring

•Research

•Outbound sales

•Restaurant experience

•Purchasing

•Cooking

•Continuous improvement

Certifications and Licenses

Certified Medical Assistant Present

Driver's License

December 2019 to December 2029

Assessments

Work motivation — Proficient

June 2020

Level of motivation and discipline applied toward work Full results: Proficient

Administrative assistant/receptionist — Completed February 2022

Using basic scheduling and organizational skills in an office setting

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate