Customer Service, Bartending, Hostess

Soleil Boccia

512-***-**** • Houston, Texas • ************@*****.***

www.linkedin.com/in/soleilboccia

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas

Bachelor of Business Administration in Supply Chain Management December 2025

EXPERIENCE

Arcis Golf, Cedar Park, Texas May 2024

Bartending

Greeted members and guests upon arrival, providing information about the course, tee times, and club facilities.

Prepared and served a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, ensuring high quality and consistency.

Engaged with members and guests in a friendly and professional manner, providing exceptional customer service and ensuring a positive dining experience.

Mendocino Farms, Houston, Texas November 2022 – May 2024

Expo, Cashier, Host, and Floor/Runner

Greet and create a welcoming atmosphere for customers as they arrive.

Efficiently managed service for approximately 70 customers simultaneously, taking orders and providing guidance on menu options.

Execute to-go orders swiftly and accurately.

Spray-Net Franchise, Austin, Texas August 2023 – August 2024

Social Media Marketing

Managed and maintained the Instagram and Facebook accounts for North Austin Franchises.

Engaged with followers and reached out to niche-related communities to promote the brand.

Developed and executed content calendars to plan and schedule posts.

Nordstrom, Austin, Texas May 2022 - August 2022

Sales Associate

Ensured a quick, easy, and enjoyable shopping experience, assisting customers in finding great deals.

Organized stockrooms and managed inventory processes, ensuring merchandise was accurately checked in and ticketed.

Worked with team members to maintain a visually appealing sales floor through continuous re-merchandising and straightening.

Pac Sun, Cedar Park, Texas November 2019 - November 2020

Sales Associate

Generated sales by demonstrating enthusiasm for products, brands, fashion, and trends to all customers.

Delivered a positive, engaging, and authentic customer experience.

Addressed customer issues in compliance with policies and procedures, striving to "solve for yes" and collaborating with leadership on escalated matters.

SKILLS

Customer Service: 6 years of providing exceptional customer support, resolving issues, and ensuring customer satisfaction.

Sales: 4 years of sales experience with a proven track record of meeting and exceeding targets.4 years of Sales Experience

Time Management: Efficient in managing time to meet sales goals and maintain service standards.

Communication: Strong verbal and written communication skills for effective customer interaction and team collaboration.

Contact this candidate