Case Manager Management

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****@*****************.*** www.pioneerglobalvisa.com

Office # 1101, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates Date: 02-Jul-2024

Name: Mr. Amod Kumar Singh

Application Type: Portugal Work Permit

Nationality: Indian

Pioneer Global Visa Services holding Trade License no: 1021666 issued by the Dubai Economic Department and having its registered office at Office no. 1101, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.

We are delighted to invite you to become our client. This Agreement sets out the services we will provide for you together with our terms and conditions. Our Services and Commitment to you: Once you have agreed to become our client, Pioneer Global Visa Services will provide further detailed consultation and advocacy services on your case. Using the Pioneer Global Visa Services case management system, our highly qualified and accredited case manager will ensure you receive the most accurate advice to prepare your case and the accompanying documentation for submission. The process usually works as follows (although since we treat each case on its individual basis, there may be some minor variations):

Assessment of your immigration eligibility totally for free by offering professional immigration ratings and assessing your qualifications according to immigration standards.

Replying to all your inquiries with the assistance of our immigration law firm.

Facilitation of your application processing in and determine which category suits you best.

Submission of your application on your behalf to proper authorities.

Checking your profile on weekly basis and updating you.

Communicate with all immigration visa offices around the world.

Provide you with our work permit services, search and authentication of the job offer's eligibility, tracking your work permit application till it is issued while communicating with the proper government office.

Provide you with aid and assistance from the Pioneer Global Visa Services network. Aggressive assistance with your immigration problems and rejections that may be a result of application refusal or caused by criminal background, medical issues and long delays.

Support and assist in your settlement with our unique job allocating network and our employment resources, prepare you for your arrival at port of entries, your residency responsibilities and obligations and advise you overall about Citizenship.

Provide you with our CV Marketing services to get the best Job Offer in the country of the Applied Program.

Client Signature: Company Stamp:

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****@*****************.*** www.pioneerglobalvisa.com Office # 1101, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates Responsibilities of Both Parties:

In relation to these services:

We cannot be responsible for the quality of the documents you provide to the authorities, although we will advise you of any potential issues or corrections that need to take place in the documentation you upload onto our case management system.

If you are unable to send us documents electronically, we will advise you on how to send them to your local Pioneer Global Visa Services office for review.

As our client it is your responsibility to declare any facts which may adversely affect your case via email prior to engaging our services. We are only able to assess the success of your case based on the case history provided. We can guarantee as an independent immigration legal services registered company we never disclose your details to a third party and all communication remains strictly confidential.

Immigration laws and policies are updated and amended very regularly. The advice we offer during our consultation process can only be regarded as current and valid for the time at which it is given. We cannot be held responsible for changes in immigration policy or law which may affect your cas e as your application progresses – although we will always seek to advocate and push forward your case as strongly as possible.

We will always work with you to find an alternative solution if you advise us of any potential difficulties in sourcing these documents in advance of this deadline.

Pioneer Global Visa Services can offer guarantees on the approximate time taken to process your application according to our assessment through your documents submitted to us and once the case has been submitted to the relevant government authority. Our Fees: The total amount of your Fee is AED 6,000 including of VAT installment payment plan:

Upon Signing the Agreement– AED 1,000

Upon Receiving The Work Permit – AED 2,500

Upon Embassy Appointment – AED 2,500

Please note that this amount is exclusive of any 3rd party or Government fees and is subject to tax where applicable.

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****@*****************.*** www.pioneerglobalvisa.com Office # 1101, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates The fee covers:

Consultancy, advice from your qualified immigration consultant and expert Case Manager.

An accurate case review.

A comprehensive report on your immigration options and solutions.

An exact detailed list of the documents you may require to support your case and detailed definitions of these documents to help on getting your case approved.

Access to our relocation support services additionally, for no additional charge, we are more than happy to assist you with.

Reviewing the documentation provided to us via our internal case management system.

Assisting in the preparation of the application forms to lodge the case online or via post.

Liaison with the Authorities on your behalf to address any questions they may have when appropriate.

Educational Certificate Evaluation.

Defaulting on your payment plan:

Any failure to adhere to the agreed payment plan will result of freezing of your case. We do NOT charge interest on the outstanding balance. If your payment is overdue for seven (7) days without informing Pioneer Global Visa Services, a fine of AED 1,000 will be applicable. If your payment is overdue for thirty (30) days without informing Pioneer Global Visa Services, your file will be closed or suspended with further notice and you will not be entitled for any refund at this point. Refund Policy:

In the event 6 months have passed after the submission of the Application and there is no decision by the immigration or other government authorities and as a result the Client withdraws the Application, then the Client shall be entitled to a full refund (i.e. 100%) depending on the stage of the application of the total amount paid.

If the case gets rejected or gets negative assessment due to your submission of incorrect documents/ information, non-recognized educational credentials, fails to provide required linguistic score, inaccurate information, voluntarily withdrawal of the case and fake /fabricated documentation and information, the Client shall not be entitled to any refund.

Pioneer Global Visa Services has no authority over the decision of the evaluation and verification bodies of the applied country. In case of negative assessment outcome or refusal due to the work done by Pioneer Global Visa Services, 100% of the paid amount to Pioneer Global Visa Services will be refunded.

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****@*****************.*** www.pioneerglobalvisa.com Office # 1101, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates Terminating this Agreement:

In the event that the Client fails to honor this Service Agreement such as delay in the payment or any other context written in this Agreement, therefore, the Service Provider shall not be liable for any damages incurred by the Client as a result of the suspension/termination of this Agreement and the Client shall not be entitled to any refund thereto.

IN WITNESS WHEREOF, the Parties have executed this Agreement on the day, month and year written on the first page and hereby declare that they have read and completely understood the above mentioned terms and conditions of this agreement.

Service Quality:

It is very important to us that you are satisfied with our services. All invoices, service agreement and stamped agreement pertaining to your application shall only be issued from the authorized email address of the organization (*****@*****************.***) hence, above mentioned documents issued from unauthorized email address shall not be considered valid or acknowledged by the organization. If you have any questions or complaints, please contact your case manager within as soon as possible and we promise that we will respond on the same business day.

Alternatively, please email ****@*****************.*** and we will ensure that you receive a response. Accepting this agreement:

In line with UAE Laws and Regulations and International Laws, you have accepted this agreement once you pay your deposit/retainer and act in line with the conditions herein. This agreement is issued and is legally binding in the country in which you live and to which you wish to relocate. In accepting the agreement, you agree to be bound by it in all jurisdictions, including USA, Canada, Australia, New Zealand, Germany and Denmark.

Client Signature: Company Stamp: Date: / /

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