Bashena Cooper
Smyrna, GA *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Continuous Care Scheduling Manager
VITAS Healthcare-Sandy Springs, GA
June 2020 to June 2024
• Manage Teams of RNs LPNs, and HAs.
• Making schedules
• Also in charge of Continuous care for patients who are on hospice
• Making sure patients get quality care.
• Answering multi-line phone
• Responding to emails in a timely manner
• Verifying paperwork
• Setting up meetings
• Faxing, emailing, and communicating with the clinical team
• Billing
CNA - Certified Nursing Assistant
BrightStar Care-Marietta, GA
September 2018 to November 2020
• Taking care of VA clients
• Stocking supplies for patients
• Making sure patients are clean
• Kept patients houses clean
CNA - Certified Nursing Assistant
PruittHealth-Austell, GA
January 2017 to May 2018
• Taking care of 18 patients a day
• In charge of bathing, feedings, and stocking.
• Triaging pat
Resident Assistant (RA)
Benton House-Woodstock, GA
April 2015 to January 2017
Responsibilities
Taking care of the residents needs, Assisting residents to the restroom or anything else they may need, cleaning, laundry
Accomplishments
I was able to impress co-workers, supervisors, and residents with my energy actually the energy was simply a reflection of the genuine interest that I had in the job, if I am anything, I am authentic. Skills Used
Customer Service Skills, ability to work as a team, leadership, problem solving skills, strong work ethic CNA/Caregiver
Home Instead Senior Care-Kennesaw, GA
July 2013 to April 2015
Responsibilities
I take care of the clients inside their homes my responsibilities were daily living assistance bathing, helping with toilet and bathroom needs, handling urinals bed pans, change patients with incontinence, serve meals assist if they can't feed themselves, encourage light exercises and companion care. Accomplishments
That I always made my client smile and made her happy. Skills Used
Daily living assistance, bed making, ambulation, transfers, medicine reminders caretaker
Brown family-Eustis, FL
June 1997 to April 2000
Bathing, grooming, medicine reminders, drive to Dr appt, light housekeeping, light meal prep, washing clothes, changing bed linens, incontinence care, transfers, toileting. Education
Certificate/license in CNA
Cobb Cna School - Mableton, GA
2013 to 2013
certificate in Medical Assistant
Med Tech - Tucker, GA
2008 to 2009
Diploma
Eustis High School - Eustis, FL
1989 to 1993
Skills
• Daily living assistance, toileting incontinence management, bed making, linen changing, ambulation and patient exercise, patient observation and reorting, companion care, hospice care, medicine reminders (9 years)
• Cna Certified (10+ years)
• Certified Nursing Assistant (10+ years)
• CNA certified (9 years)
• Documentation review
• Medication Administration
• Vital Signs (10+ years)
• EMR Systems
• Home Care (10+ years)
• Typing (3 years)
• Data entry (3 years)
• Customer service (10+ years)
• Leadership
• Supervising experience (3 years)
• Office management (3 years)
• Vital signs
• Driving (10+ years)
• Documentation review (3 years)
• EMR systems (10+ years)
• Management (3 years)
• Microsoft Word (5 years)
• Computer skills (10+ years)
• Medical terminology
• Microsoft Office
• Long term care
• Meal Preparation
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
First Aid Certification
State Tested Nursing Assistant
Driver's License
Additional Information
I also have 20 yrs plus in customer service and sales