Criminal Justice Client Retention
Resume:
MAYA SMITH
Dallas, Texas 75212
**************@*****.***
PROFESSIONAL SUMMARY
Accomplished professional, poised for growth, leading technical initiatives where ongoing interaction is integral to achieve client retention and ensure satisfaction. Solid multitasking skills; has the ability to multi-task during high tempo and stressful situations, ensuring assignment completion within stringent timeless and report to leadership regularly. Delivers integrity and superior work ethic. Effortlessly communicates with peers and upper management. Skillfully adapts to ever changing environments and mission requirements. Employs exceptional interpersonal skills with the abilities to develop and maintain relationships on all levels with diverse backgrounds and cultures.
CAREER SKILL/ KNOWLEDGE
*Understanding law *Decision making *Strong Communication Skills *Computer literacy
*Written and presentation skills *Critical Thinking *Ethic and moral values *Patience
*Strong Organizational Skills
EXPERIENCE
Texas Department of Criminal Justice District Parole Officer II, Specialized Officer
Waxahachie, Texas August 2021- Current
Supervise numerous caseloads, Regular and specialized such as Therapeutic community, District Re-entry Center, Training for Staff Trainers, Electronic Monitoring, Special Needs Offender Program and compile monthly reports.
●Maintain a caseload of 35 offenders with various sex related convictions, including office visits, unscheduled home visits, fields, surveillance visits, searches and other monitoring activities.
●Coordinate with federal, State and local law enforcement agencies on cases involving supervised offenders.
●Ensure compliance with evaluations, polygraphs and registration protocol, travel, and placements as well as local and jurisdictional restrictions and parole conditions.
●Monitor treatment compliance and work in close coordination with all treatment providers via written and verbal communications.
●Conduct pre-parole residence investigations, focusing on living conditions, environment and child safety zone compliance.
●Perform plain view searches of residence and other property or areas as well as unscheduled home and field visits
●Conduct collateral contacts with law enforcement, therapist, case managers, employers, family members, friends and other supportive associates.
Texas Department of Criminal Justice, District Parole Officer I
Waxahachie, Texas July 2019 – Aug 2020
Perform complex casework involving parole operations.
Maintain a caseload of 75 or more offenders with various felony convictions, providing guidance and enforcing Federal, State and local laws to protect public safety.
Complete monthly investigative checks using NCIC/TCIC system, Dallas County AIS, and Dallas County court system.
Complete pre parole investigations, violation reports, visiting jails, gathering information for presentation at parole hearings, present evidence and recommendations at Parole hearings.
Conducts pre-parole residence investigations, focusing on living conditions and environment.
Provide effective supervision by helping parolee to successfully integrate back into society.
Perform regular assessments and reassessments to ascertain progress and ensure appropriate steps are being taken for treatments for the individuals.
Calcasieu Parish Commissioned Deputy Sheriff 2017-2018
●Perform preventive patrol in assigned beat
●Continually observe for criminal activity, safety hazards, traffic violations, persons needing assistance
●Handle complaints
●Deal with domestic disputes
●Investigate
●Conduct background investigations
●Generally assist person in distress
●Control, regulate, and direct vehicular and pedestrian traffic
Calcasieu Parish Human Resource Coordinator
Lake Charles, LA 2/2016 – 4/2017
●Organize and maintain documents in paper and electronic filing system
●Perform clerical duties such as processing documents
●Serve criminal notices to defendants
●Complete administrative duties
●Recruit/ Attend interviews
●Maintain employee records
●Passport agent Supervisor
EDUCATION
Bachelors of Science
Middle Tennessee State University 2015
Criminal Justice
PROFESSIONAL CERTIFICATIONS/ORGANIZATIONS
•Texas Teachers Certificate
•Cyber Security Certificate
•Commissioned Deputy Sheriff
•Texas Notary
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