JOSSA TOLENTINO
Contact Me
*****************@*****.***
DEIRA, ABU HAIL Dubai,United
Arab Emirates
Birth Date
Other Info
Languages
filipino,english
Awards
Summary
Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.
Education
Baler Instituted University
2021 - 2013
HOUSEKEEPING NCII
Elementary School
1998 - 2004
Elementary
Father John Karash Memorial High School
2005 - 2010
High School
Experience
Ditha's Resort
2013 - 2014
Supervisor
*Prior Customer Support and/or Customer Success Experience.
*Ability to organize, break down, and clearly articulate complex thoughts, ideas and instructions in written form.
*Strong ability to take initiative and confidently direct customer interactions.
* Enjoy circumstances where the right answer isn't always obvious and get satisfaction out of helping others.
*Able to separate themselves in frustrating situations and guide customers to efficient solutions.
*Strong organizational and time management skills.
*Ability to work in self-directed way.
*Love of a fast-moving environment.
Domestic Helper In Dubai
2016 - 2020
HouseMaid
*To clean, and maintain the office, and every room and place in the employer's residence.
*Disinfecting equipment and supplies using disinfecting chemicals.
*Clean room, hallways, restrooms, corridors, elevator, stairways, and inside and outside cabinets, and other work areas so that health standards are met.
*Notify employers concerning the need for major repairs or additions to house operating systems,
TPH Domestic Helper Services
2019 - 2022
Front Desk Receptionist
Receptionists may greet visitors, handle incoming and outgoing correspondence, maintain files and records, perform data entry, maintain office calendars and schedules, keep the office clean, safe and organized and keep office supply inventory fully stocked. JUMEIRAH ISLAND HOTEL
November - February
Cashier
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed.
Healing Touch Women's Salon
FEBRUARY 2022 - FEBRUARY 2023
Sales Manager
Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status