Wireless Telecom Engineer/Project Manager

JEFF DYE

****-*** *********** ***** 919-***-****

Raleigh, NC 27605 ****.*******@***.***

SUMMARY

Telecommunications professional with expertise in the deployment of equipment and wireless network upgrades. Ability to successfully manage and coordinate timely, cost-effective completion of projects. Proficient troubleshooter and as a problem solver in high pressure customer environments.

CERTIFICATIONS

Certified Wireless Network Administrator (CWNA) 2025

Passed exam with the vendor-neutral Certified Wireless Network Professionals (CWNP)

General Radiotelephone Operator License (GROL) 2019

Passed Element 1 and Element 3 exams with the Federal Communications Commission (FCC)

Certified Associate in Project Management (CAPM) 2015

Completed required PDUs and passed the exam with the Project Management Institute (PMI)

WORK EXPERIENCE

TELECOM TECH SERVICES Alpharetta, GA 2023 - 2024 Wi-Fi Networking Engineer contracted by AT&T to support the USPS Network Refresh

Enhanced the Wi-Fi environment by increasing coverage and capacity using Key Performance Indicators for large USPS Processing and Distribution facilities to small Retail and Delivery offices

Utilized the EKAHAU software tool to design and implement a high-performing Wi-Fi network

Sent IPAM requests for new IP addresses, hostnames, and appropriate subnets for the WAN

Led the WLAN-LAN install and cutover process from existing equipment to the newly integrated Cisco Switches, Wireless Controller and Wireless Access Points (WAPs) device architecture

Ensured the facility was upgraded to support the network demands and new coverage scheme

Provided remote technical support for Juniper Mist, Cisco Meraki and HPE Aruba cloud-based network managed installations and cutovers from Cisco Catalyst

DUKE ENERGY PROGRESS / ELIASSEN GROUP Raleigh, NC 2022 Telecom Engineer with Duke Energy Telecom Delivery Services

Generated the Cambium Microwave network design for install as part of an Agile engineering team

Reviewed the CenturyLink circuits to be migrated, fiber path availability and site RF propagation

Finalized Link Planner design based on Point-to-MultiPoint (PMP) or Point-to-Point (PTP) microwave shot, antenna/dish size/gain, pole height, interference and availability/power/throughput

Processed Cambium PMP450i or PTP670 parameters and engineering job packages consisting of; o Site microwave/RF info, pole latitude/longitude and antenna Azimuth o Detailed parts/equipment lists for project material ordered in Maximo o Visio pole drawing, network and rack diagrams with DC circuit breakers assignments

APEX SYSTEMS / PERATON Raleigh, NC, Regional Offices 2020 - 2022 Wireless Network Engineer on the United States Postal Service Network Refresh project

Conducted USPS site surveys using the Network Discovery and Access Point (AP) predictive model

Completed facility WLAN design/upgrade to new Cisco Switches, Wireless Controllers and WAPs

Prepared the Bill of Material (BOM), configured equipment and shipped to the USPS site for install

Created deployment plan/schedule with Service Now for the cutover process from the legacy LAN

Turned up new equipment, migrated LAN devices and corrected any network connectivity issues

Performed EKAHAU side kick walk test to analyze the Wi-Fi 2.4GHz and 5GHz RF signal coverage

Updated the Cisco Prime Infrastructure (CPI) database and map with the new 802.11 WLAN design

LONGENT Raleigh, NC 2018-2019

Distributed Antenna Systems (DAS) Project Manager - Maintenance & Monitoring Engineer

Managed some of the company’s DAS and small cell projects using Insighthly CRM software to enhance both the Public Safety and/or commercial wireless networks service at a customer facility

Contributed to the quoting and bidding process to develop subcontractors Scope of Work (SOW)

Optimized iBwave designs/adjusted the Bi-Directional Amplifier, repeater, donor/service antennas

Tested coax cables, checked frequency and decibel levels with an Anritsu Spectrum Analyzer

Performed a site walk with an RF scanner using Solutelia WiND software to verify signal coverage

Monitored the customers DAS with a C Squared network monitoring system to diagnose issues

CHARTER COMMUNICATIONS / THE SELECT GROUP Raleigh, NC 2017-2018 Advanced Wireless Solutions (AWS) Project Manager

Supported the Spectrum Community Solutions and Enterprise networks Wi-Fi upgrade projects

Oversaw projects through its entire lifecycle utilizing the Time Matters and Salesforce Software tools

Developed the Statement of Work (SOW) used to implement and drive the project; o Confirmed the design engineers centralized or distributed wireless solution o Reviewed the Access Points on the WAP layout and equipment in the Bill of Material (BOM) o Verified that the fiber internet circuit, IP addresses, or coax cable modems were available o Partnered with Field Operations to align the managed Wi-Fi Installation and Activation o Created network access SSIDs and authentication credentials for the customers

NC STATE UNIVERSITY Raleigh, NC 2015-2017

Network Transition Specialist for the ComTech department.

Participated in the campus building rewire project involving MDF and IDF telecom room upgrades

Headed building site walks transitioning the LAN devices such as Cisco Wireless Access Points, Personal Computers and VoIP phones to a temporary or new CAT6A network infrastructure

Resolved switch configs/VLANs, TIA 568B cabling and end-user device connectivity problems

Coordinated the network devices transition phase and updated the university iTRACS database

Notified project stakeholders and building occupants on the rewire status including start and completion dates, attentive to sensitive work areas/locations or specialized network equipment

SPRINT / CREOSPAN Schaumburg, IL, Corporate Headquarters 2014 Project Manager on the 2.5 GHz spectrum expansion project

Tracked the progress of the cell sites from construction through on-air status utilizing Siterra

Interfaced with Alcatel-Lucent ensuring site alarms were cleared and drive test results passed

AVION SYSTEMS Alpharetta, GA, Corporate Headquarters 2012 - 2013 Project Manager on the T-Mobile Modernization project

Upgraded cell sites to provide 4G-LTE technology and enhance the 3G-UMTS service

Managed the Avion field engineers and technicians installing, testing, and integrating the Ericsson Radio Base Stations (RBS) into the T-Mobile wireless network

ERICSSON / NORTEL NETWORKS Research Triangle Park, NC 2000 – 2010 Site Team Leader / Field Engineer-Technician

Installed-Commissioned-Integrated wireless network equipment for telecom projects involving o CDMA Metro Cells, EVDO upgrades and Acceptance Test Performance (ATP) at cell sites o Mobile Telephone Switch Office (MTSO) DMS100 Switch frames like SPME, ENET and LIM o Headed Nextel’s broadband trial market launching Flarion Radio Router-Base Stations utilizing FLASH-OFDM technology to streamline high-speed wireless internet access o GSM Base Transceiver Stations (BTS) and Base Station Controllers (BSC)

EDUCATION

PURDUE UNIVERSITY West Lafayette, IN

Bachelor of Science in Electrical Engineering Technology 1992

Associate of Applied Science in Electronics Technology 1990

MILITARY SERVICE

UNITED STATES AIR FORCE 1983 – 1989

Honorably Discharged after successful service as an Air Cargo Specialist

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