Managed Services Systems Integration
Resume:
Page *
LAURA M. TREFIL
MCSE – MCNE – CCEA – CCIA - CCA – CGA- PUBLISHED AUTHOR
*******@****************.***
PROFILE
An information technologies
professional with experience in cloud
services, managed services, network
security, the enterprise client/server,
managed services, email, firewalls,
anti-virus, data storage and
subsystem arena. In-depth
understanding of current industry
trends and future technologies as
they relate to network architecture
and strategic implementation needs.
Has consistently proven to be an
effective asset in terms of networking
solutions from the initial contact to
the procurement of the integration in
Fortune 1000 environments. An
excellent network-support liaison for
systems integration and continued
support when necessary, post
installation.
STRENGTHS
Rare combination of proven
technical ability coupled with
strong relationship-building,
customer skills.
Exceptional problem solving,
troubleshooting, research and
analysis skills.
Excellent decision making,
resource management, and
leadership ability.
Repeated success in program
deployment, development, and
implementation in critical areas.
Proven track record for quickly
identifying key areas for
improvement and successfully
meeting or exceeding target
goals and objectives.
Mentoring and training
colleagues in specified areas of
network expertise.
HIGHLIGHTS OF QUALIFICATIONS
Extensive background in directing and performing daily operations and technical initiatives, effectively managing projects and implementations pertaining to:
Managed Services
Cloud Services
Disaster Recovery
Storage Solutions
Solution Development
Systems Integration
Deployment Strategy
Client Relations
Technical Documentation
Network Security
PROFESSIONAL BIOGRAPHY
A senior managing consultant with over thirty years of experience within the network design and integration industry. Specializes in a variety of technologies including Microsoft Office365, Microsoft Azure, Citrix, and cyber security solutions. Proficient with the configurations of various hardware systems as well as multiple software packages. In addition to her technical expertise, she is also a published author of the book “WinFrame System Administration v1.6/1.7” by McGraw-Hill release in May of 1998, Inside Scoop to Citrix CCA Certification, and Inside Scoop to Citrix Real World Technical Supplement, both published by BFQ Press (2001).
PROFESSIONAL EXPERIENCE
Systems Integration 05/2020 – current
Miles Technologies, Lumberton, NJ
Systems Implementer Projects Team which includes Azure, VMware, Hyper-V, Veeam, Datto RMM, Datto BCDR, ConnectWise, O365, Meraki, Nimble, Synology, QNap, Citrix, QuickBooks/Sage, VPN, 2MFA solutions, password manager solutions.
President/CEO 06/1998 – 02/2019
TREFIL CONSULTING, INC.; Bolingbrook, IL.
Owner and president. Responsible for all aspects of the business including technical consulting including engineering staff, hardware/software customer purchase, sales and marketing team, administrative, accounting, and direction.
Senior Systems Engineer 03/01 – 06/04
FEDERAL RESERVE BANK OF CHICAGO.; Chicago, IL.
One of the twelve Reserve Banks across U.S that together with the Board of Governors in Washington D.C. serves as our nation’s central bank.
Server-based computing team leader. Responsible for all aspects of Server-based computing including Citrix, Terminal Services.
Responsible for servers including RAS, ACE servers, Fax servers, SNA servers, Pega servers, Call Center servers, and Telecom servers.
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LAURA M. TREFIL
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CERTIFICATIONS
MICROSOFT CERTIFIED
SYSTEMS ENGINEER
CITRIX CERTIFIED
ENTERPRISE ADMINISTRATOR
MASTER CERTIFIED NETWARE
ENGINEER
PENDING
CERTIFICATIONS
MCA – MICROSOFT CLOUD
ADMINISTRATOR
AUTHORED
PUBLICATIONS
WINFRAME SYSTEM
ADMINISTRATION V1.6/1.7
(MCGRAW – HILL)
PROFESSIONAL EXPERIENCE (CONT.)
Senior Managing Consultant 06/00 – 03/01
INTEGRATED COMPUTER SERVICES, INC.; Northbrook, IL. A full-service consulting practice specializing in all areas of network implementation including cable design/implementation, telecommunications, high-level network consulting, project management, troubleshooting, integration and implementation.
Server-based computing team leader. Responsible for all aspects of Server-based computing including Citrix, Terminal Services, and Tarantella.
Presales presentations for launching new project implementation or enhancement to customer sites.
Third-level support for Citrix implementation within customer’s network environments.
Technical design documentation and graphical
documentation for network installations and deployments.
Project management and deployment strategies.
Network analysis, server analysis, regarding overall server build, configuration, and network and server security. Network Design Engineer 01/00 – 06/00
PROGRESSIVE NETWORK SOLUTIONS, INC.; Downers Grove, IL. Specializing in Citrix Server-based technology and the highest leading CALC (Citrix Authorized Learning Center) in the United States. Additionally, an industry leader in network consulting, integration, diagnosis, troubleshooting, connectivity, telecommunication, network management, project planning, and implementation.
Responsible for all aspects of Citrix Server-based computing including new technology, training, seminar presentations, and as a diplomat in all business scenarios.
Presales presentations for launching new projects to customers.
Third-level support for Citrix implementation within customer’s network environments.
Technical design documentation and graphical
documentation for network installations and deployments.
Messaging, and Internet/Intranet technologies.
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LAURA M. TREFIL
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5 ADVANCED STRATEGIES TO
MAXIMIZE PERFORMANCE OF
HIGH-BANDWIDTH
APPLICATIONS IN LOW-
BANDWIDTH ENVIRONMENTS
(KERN DIRECT MARKETING FOR
CITRIX)
INSIDE SCOOP TO CCA
CERTIFICATION
(BFQ PRESS)
INSIDE SCOOP THE REAL
WORLD TECHNICAL
SUPPLEMENT
(BFQ PRESS)
PROFESSIONAL EXPERIENCE (CONT.)
Managing Consultant 11/95 – 11/99
PETERS & ASSOCIATES, INC.; Elmhurst, IL.
Dedicated to the design, integration, and support of fault tolerant network solutions including Thin Client Server, SAP technology, Universal.
Acted as primary engineer on many high-profile accounts and project implementations.
Installed and configured a wide array of network operating systems, including NetWare, NT 4.0, Terminal Server, NT SQL, SNA, Exchange, Citrix MetaFrame/WinFrame, and Citrix WinView.
Recommended and implemented WAN/Internet
connectivity solutions in line with clients’ near and long term business projections.
Develop and deploy third party applications for Thin Client technology.
Extensive documentation and knowledge transfer to accommodate customer specific needs.
Systems installation and integration into multi-platform NT, Novell environments to 3270 and 5250 systems.
Senior Network Engineer 2/95 – 11/95
McCORD TRAVEL MANAGEMENT; Chicago, IL.
A corporate travel consulting firm, specializing in providing travel services corporate accounts.
Re-design and integrated networked information systems components for wide area network.
Designed, tested and implemented software and operating system upgrade rollout strategies.
Consistently maintain network operations and user support. All major servers, workstations, modem/racks, and printers. Page - 4 -
LAURA M. TREFIL
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PENDING AUTHORED
PUBLICATIONS
NOT APPLICABLE AT THIS TIME
TECHNICAL SKILLS
Microsoft Windows
Operating Systems &
BackOffice products,
Microsoft Terminal Server,
Microsoft Exchange Server,
Blackberrry, Microsoft SQL
Server, Office 365, Azure
Citrix XenApp, XenDesktop,
XenServer and previous
versions, Citrix Branch
Repeater, NetScaler.
VMWare deployments,
XenServer, Hyper-V
Deploying and developing
proprietary software on Citrix
XenApp servers.
Novell NetWare 2.x – 5.x
All major data backup
solutions.
Enterprise faxing solutions.
ISP router deployment
Most systems management
and network analysis tools.
Assessing/remediation
security for servers and
network infrastructures to
conform with PCI and HIPPA
compliancies.
Server and network analysis.
Cisco Pix, Sonicwall,
Fortigate, Barracuda,
Checkpoint, and Rapture
firewall.
AntiVirus solutions including
Symantec, Trend Micro, and
McAfee.
Security analysis and
penetration testing.
HARDWARE
All major servers, workstations,
modem/racks, and printers.
Network Administrator 12/93 – 2/95
KEMPER SECURITIES; Chicago, IL.
A registered broker-dealer, Member New York Stock Exchange and SIPC, and a separate, non-bank affiliate of First Union Corporation.
Responsible for management and deployment of a wide area network.
Designed and implemented security strategies for networked information.
Installed a wide array of specialized business applications software and ensured complete integration.
Consistently maintain and upgrade server hardware and software.
Troubleshooting wide area network issues.
Network Administrator/Technical Support 1/91 – 12/93 ANDREW CORPORATION; Orland Park, IL.
A global supplier of communications systems equipment and services. Major markets are wireless communications including cellular, personal communication services, and land mobile radio broadcast and common carrier.
Responsible for management of a local area network.
Successfully test and deploy new desktop applications.
Documentation and maintaining user desktop images.
Workstation troubleshooting for operating systems, applications, and printing.
Contact this candidate