Customer Service Rep

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JULIE M. SOSA

**** ********* ** # ****

ORLANDO, FL 32822

Cell 407-***-****

***********@*****.***

Profile:

I am a results-driven and accomplished bilingual (English/Spanish) individual

with over 10 years of experience in the food and customer service industry. I

am recognized and promoted as a self-motivated, resourceful with impressive

process improvement and development capabilities.

Work Experience:

Citrus Club - 2017 - Present - Head Server

¢ Head Server for the citrus club and senior customer service rep for

Bilingual members (Spanish/English).

Insurance Investment Group - 2018 - 2023 — Senior Relationship

Manager

¢ Handled customer service for the bilingual team with clients and

business accounts (Spanish/English).

OCPS (Orange County public school) - 2007 - 2017 - Senior Cashier

¢ Head cashier and prepare dietary food for the students and stuff.

Elementary school of puerto rico — 2005 - 2007 - Teacher Assistant

* Assist the teacher with students and help organize classroom.

Education:

2004: Rexville Superior High School of Puerto Rico, Bayamon,

P.R. - High School Diploma

Languages: Spanish and English.

References: Available upon request.

Contact this candidate