Sap Basis Solution Manager

Manjusri Basu

**** *** **** *****, ****, TX *****

********.***@*****.***

(M)- +1-832-***-****

EXECUTIVE SUMMARY

** ***** ** ** ********** out of which 10 years of extensive knowledge of SAP Data Archiving, ILM Retention Warehouse (RW) implementation, ILM Retention Management (RM) implementation, Data Volume Management, SAP Application Retirement, SAP Basis Administration/ SQL DBA, SAP Solution Manager, AWS cloud. Certified in SAP Basis HANA, SAP Solution Manager, AWS and Blockchain.

Hands on Experience in SAP Data Archiving execution activities, JiVS application Retirement implementation, SAP ILM implementation, Data Volume Management (DVM) and OpenText.

Worked in all phases of Data Archiving software life cycle – Archiving/Application Retirement Analysis, Requirements Matrix (RTM), Design Documentation, Development, Unit Testing, User Acceptance Testing, Cutover Post Implementation Support and Maintenance.

Experienced SAP C4C Technical Specialist with a proven track record in configuring, customizing, and integrating SAP Cloud for Customer solutions to drive business efficiency.

Experienced SAP C4C Technical Specialist with a strong track record in diagnosing and resolving complex technical issues to ensure optimal system performance and user satisfaction.

Highly experienced in SAP Basis Administration which includes: implementing landscape infrastructure, client strategy, capacity planning (sizing), high-availability and disaster recovery setup, backup and recovery strategy, SAP upgrades, kernel, System refresh/Client copies, Basis administration, Transport Management System, Retrofits

Data Archiving/JiVS/ILM

Experience in creation of the following project documents: JiVS Migration plan and approach document- Change Management plan, End User Communications and Training- Test Strategy, Plan, and Test Cases

Experience in Data Migration/transfer of 4 SAP source data of non-transactional read-only source systems to JiVS IMP.

Creation of Completeness Report (validation with read only source system).

Led UAT testing for all Waves. Developed test strategy, worked with business to develop test scenarios, test cases and test scripts. Performed defect fixes during UAT.

Design & Architecture for SAP ILM Retention Management/Retention Warehouse, Implementation of archiving objects based on ILM rules in accordance with GDPR compliance.

Creation of policies and audit areas and rules as per retention schedule.

Performed analysis of data growth (DB02, TAANA), and archived objects using standard SAP Archiving ADK, SARA, SARI.

Expert in providing recommendations for implementing archiving activities by evaluating client’s database.

SAP Basis Administration:

Performed SAP Basis tasks in the operations of large-scale global SAP landscapes and supported designing and implementing landscape infrastructure, client strategy, capacity planning (sizing), high-availability and disaster recovery setup, backup and recovery strategy, SAP upgrades, kernel, System refresh/Client copies and Basis administration, Transport Management System, Retrofits, Client refresh, System copy.

SAP Cloud Platform Integration (CPI), SAS C4C and Vertex integration CPI tenant in business technology platform (BTP). Cloud connecter deployed. SAS through the SAS-CBSD API.

Experience in installing and configuring SAP Systems like ECC, S/4 HANA, GRC, and Solution Manager Systems

HANA Database administration using HANA Studio and cockpit on HANA 2.0. Concept of Sap Hana used memory. Performance Tuning, Kernel Upgrade, Applying Support Pack's, Plug-Inn's & Add-On's, Spool, HANA standalone installation and multi- Tenant installation on HANA appliance, HANA DB backup strategy.

Solution Manager:

Expertise and SME of Core SAP Solution Manager-Solman configuration in SAP/HEC, Requirements Manager, Solution Documentation, ChaRM implementation, Central User Administration, Business Process Change Analyzer (BPCA), Test Suite, Focus Build, Focused Run, ITPPM System Monitoring, E2E Implementation Managed System/ Technical /EWA/System monitoring Configuration, System monitoring Job monitoring via technical monitoring /BPMON

Experience with SAP ChaRM implementation for CTS+. Experience with ChaRM functionalities of CSOL, downgrade protection. and solution documentation integration with BPMON.

Specialization on implementing Solution Manager Capabilities, Technical Monitoring, Charm, Business Process Repository, Business Process Monitoring.

Created Focus Build analytics dashboard for Sap solution Manager 7.2.

Integrating Solution Manager with SAP PI, SAP marketplace, TIBCO, HP ALM for BPCA and 3rd party systems.

ITIL and Project Life Cycle Experience with Sales and distribution and O2C (Order to cash).

Integrated Solman system with Marketplace through ITSM. Responsible for overall SAP Solution Manager strategy roadmap and implementation timelines.

The complete application lifecycle of your IT solution running on-premises, hybrid or in the cloud.

AWS Experience:

Build VMS on AWS on SUSE Linux, Download the HANA 2.0 SP4. Adding storage, Create S3 bucket and give permission, Install HANA DB, partition and file Mounting for HANA DB installation AWS migration strategy, Migration landscape ECC, CRM to AWS.

Deploy on AWS for NetWeaver 7.5 SP10. Fresh install in AWS Solman.

Created S3 backups using versioning enable and moved objects to Amazon Glacier for archiving purposes.

Involved in designing and deploying SAP applications utilizing almost all of the AWS stack (Including EC2, Route53, S3, RDS)

Certification:

SAP Certified Technology Associate (SAP HANA 2.0 SP3)

SAP Certified in SAP Solution Manager Technical Monitoring.

AWS Certified Solution Architect

Certified Blockchain Expert

ITIL foundation Certification (77%) Course administered by TÜV SÜD Germany

Training:

E2E120 -Technical Monitoring in SAP Solution Manager, IBM INDIA

SM 100 SAP Solution Manager Configuration for Operations, IBM INDIA

ITIL foundation Certification (77%) Course administered by TÜV SÜD Germany

Awards:

2013 Project Star IBM

2014 Best performer Award IBM

2016 Customer Delight IBM

EDUCATION:

Bachelor of Science, University of Burdwan, 2001

Master of Science in Environmental Ecology, Sikkim Manipal University, 2004

Experience

VIDORRA LLC Feb 2024- Present

Role: JiVS implementation Integration Lead

Project: DUPONT

Responsibilities/Key Achievements:

Preparation and support to identify and confirm infrastructure prerequisites including design architecture.

Assisted in Installation of JiVS Information Management Platform (“IMP”) instance for development and production.

Captured business requirements during the Solution Assessment workshops during the

Implementation and integration with the Requirements Traceability Matrix (“RTM”).

Responsible for creation of the following project documents: JiVS Migration plan and approach document- Change Management plan, End User Communications and Training- Test Strategy, Plan, and Test Cases

Reviewed Change Management plan, user communication/training and got sign off from with Project Manager

Responsible for JiVS SAP Plug-in Installation and creation of RFC. Submitted Firewalls rules for approval.

Data transfer of 4 SAP source data won non-transactional, read-only source systems to JiVS IMP.

Generated Completeness Report (validation with read only source system).

Led UAT testing for all Waves. Developed test strategy, worked with business to develop test scenarios, test cases and test scripts. Performed defect fixes during UAT.

Configured and customized SAP C4C solutions to align with client business processes, enhancing system functionality and user experience.

Implemented and configured SAP C4C integrations with other systems to ensure seamless data exchange and consistency across business applications.

Diagnosed and resolved complex technical issues within SAP C4C environments, leveraging in-depth knowledge of system architecture and functionality.

Conducted root cause analysis for system errors and performance issues in SAP C4C, implementing effective solutions to restore and enhance system performance.

Developed and maintained SAP C4C integration interfaces with other SAP modules and third-party systems, ensuring seamless data flow and consistency.

Reviewed UAT testing plan including business scenarios, test cases, test scripts and got sign off from business.

Develop a deployment plan with planned steps for migrating and verifying technical components to production and dependent activities.

VIDORRA LLC August 2023 – Feb 2024

Role: SAP Data Archiving Lead

Project: BOSCH

Responsibilities/Key Achievements:

Responsible for Design & Architecture for SAP ILM Retention Management and Implementation of archiving objects based on ILM rules in accordance with GDPR compliance.

Performed analysis of data growth (DB02, TAANA), and archived objects using standard SAP Archiving ADK, SARA, SARI

Responsible for overall DVM approach/strategy for S/4 including identifying current systems in DVM scope.

Leading ILM workshops to present findings to key stakeholders

Configuring ILM Archiving Objects for Blocking, Archiving, Reporting, Retrieval and/or Deletion, across various modules. This includes the Read programs, Archive Information Structures (AIS), DRB views and other SAP-standard reports.

Provided timely technical support and troubleshooting for SAP C4C users, addressing system bugs, data inconsistencies, and integration errors.

Implemented and supported SAP C4C enhancements, including custom fields, business rules, and workflows, to meet specific business requirements.

Identify test data for unit testing, integration testing and user acceptance, working with client’s functional consultants for validation of test results.

Preparing all project documentation and understanding of key business process flows

VIDORRA LLC June 2022 – July 2023

Role: SAP DATA Archiving Integration/Architect lead.

Project: LILY(USA)

Responsibilities/Key Achievements

Responsible to integrate Data Archiving with Infrastructure, Archiving design and Reporting.

Responsible for Data Volume Management (DVM) assessment and formulating Archiving strategy.

Responsible for creation of Data archiving UAT test cases and responsible for getting fix done.

Led E2E data migration effort from legacy to target.

Conducted system analysis and performance tuning for SAP C4C applications, optimizing response times and improving overall system efficiency.

Collaborated with cross-functional teams to identify and resolve SAP C4C technical problems, ensuring minimal disruption to business operations.

Developed and applied custom validation rules and business logic within SAP C4C to enforce business policies and enhance system accuracy.

Worked with infrastructure team to identify and setup storage for Data Archiving

HCL INDIA PRIVATE LIMITED July 2020 – May 2022

Role: Sr SAP Basis HANA Administrator/Production support

Project: SMITH NEPHEW

Responsibilities/Key Achievements

SAP BASIS experience in Implementation, Configuration, and Administration on S/4HANA

administration work for embedded Fiori launch pad.

Maintenance of the SAP Data Dictionary and database objects.

Perform L1/L2 Basis activities and monitoring all SAP production systems landscape daily. Perform weekly maintenance system shutdown activities and Giving 24x7 support with on call rotation basis.

HANA database installation/administration experience with troubleshooting and optimization

Hands on experience on SLT setup and configuration

Hands-on experience working on DMO option of SUM.

Managed data migration and integration projects, utilizing SAP C4C data migration tools to ensure accurate and timely data transfer from legacy systems.

Conducted thorough testing of custom SAP C4C configurations to ensure alignment with business needs and proper functionality before deployment.

Configuration of Sap Solman 7.2/SP 12 SAP HEC/HANA.

Configuration SAP HANA Cockpit 2.0. Working with HDBSQL.

Database hands on experience on HANA, Oracle and HANA database sizing experience.

ACCENTURE INDIA PRIVATE LIMITED Jan 2018- Jan 30, 2020

Entergy Corporation, New Orleans, LA

Role: SAP Data Archiving/ILM Sr Consultant

Project: SAP ILM Implementation

Responsibilities/Key Achievements:

Responsible for design and Architecture for SAP ILM Retention Warehouse for System decommissioning.

Responsible for Setting up SAP ILM Retention warehouse (RW) system, connectivity, and maintenance.

Retained and destroyed data in compliance with legal requirements according to the Retention Management definitions.

Transferred data archived in or extracted from the legacy system to a stand-alone ILM Retention Warehouse system (RW system).

Assist to provide the audit areas and the ILM policies for the further lifecycle management of the data to be transferred.

Utilized SAP C4C diagnostic tools and logs to pinpoint issues, perform system analysis, and apply corrective actions to prevent recurrence.

Utilized SAP C4C diagnostic tools and logs to pinpoint issues, perform system analysis, and apply corrective actions to prevent recurrence.

Applied the Retention Management Functions of SAP NetWeaver ILM to legacy data in the RW system.

Role: SAP Basis S.M.E.

Project: HANA Upgrade

Responsibilities/Key Achievements

Leading team of 5 Consultants and Upgraded HANA systems from HANA 1.0 SP 03 to HANA 2.0 SP06 which includes ECC, GRC, SOLMAN, PO systems.

Performed tenants’ backups and system database backups from Hana Studio and restored in another servers.

Upgraded Sap kernel from 749 PL 500 to 753PL 300 and upgraded HANA Client from 1.0 to 2.0 which includes ECC, GRC, PO systems.

Performed installation and configuration of web dispatcher in Dev, QA, and Production.

Created new tenant databases using Hana cockpit and with SQL commands in Hana Studio.

Installed and configured Hana Cockpit 2.0. Implemented HANA DBA Cockpit for Monitoring and troubleshooting on day-to-day activities for SAP HANA systems.

Performed HANA DB restore to set-up parallel landscape with post HANA DB specific configuration activities.

Worked closely with HPE team in upgrading OS from SLES 11 SP1 to SLES SP12 for database.

Performed Installation, setup, configuration of SAP HANA database, SAP HANA studio and SAP HANA client.

Involved in SAP HANA Administration including creation and management of schemas for different SAP systems, data model objects, and import/export content.

Role: SAP Basis S.M.E

Project: GRC Upgrade and Migration

Responsibilities/Key Achievements

Upgraded GRC from 10 to 10.1 version and migrated GRC from Oracle 11 to Hana 2.0 SP3 with using DMO tool.

Performed system copy from production system to Quality system to sync all roles in QA system as Prod system and from QA system to Development System. Performed post- migration activities after completion of migration.

Created multi-tenant in Hana database using Hana DB Cockpit. Good Understanding in sizing of SAP HANA.

Performed HANA database administration and monitoring using HANA Studio, Hana Cockpit

Performed system restart from OS level and from Hana studio.

Hands on experience in HP-ALM, uploaded test scripts to HP-ALM and created defects and closed defects with proper documents.

Participated in go-live activities, perform GRC upgrade and migration and participated in command center meeting and go/No-go decision meeting.

IBM India Limited

Philip Morris International, Europe June 2015 – Jan 2018

Role: SAP Solution Manager/ChaRM Consultant

Project: Solution Manager/ChaRM Implementation

Responsibilities/Key Achievements

Job monitoring via technical monitoring /BPMON

Implementation of ChaRM for all Manage system. Created Maintenance projects for each landscape in solution manager for the working of ChaRM

Upgrade Solman 7.1 to 7.2 SP4.

ChaRM support for create cycle and create customize charm status depends on change.

Integration Solman to PI channel configuration.

Performed Post Installation activities, configure BI alert configuration. Adding domain controller in solution Manager STMS configuration. CTS+ and Gateway configuration.

Performed HANA Alert configuration in Solman System, Diagnostic Agent registration.

Responsible for Configuration Changes and UI Configuration for ChaRM for SAP Solution Manager

Nespresso Project, USA March 2014 – Dec 2015

Role: SAP Basis Consultant

Responsibilities/Key Achievements

Responsible for the overall Basis track, system setup and delivery and leading the team of 6 basis members.

Provided support for SAP ERP Central Component (ECC), Business Intelligence (BI), Business Warehouse (BW), and Governance, Risk, and Compliance (GRC), Global Trade Services (GTS), and others as required.

Performed Basis Administration of SAP ECC 6.0, BI/BO, Enterprise Portal, Solution Manager, SAP Ariba, and others as required.

Provided technical support for implementations of SAP-based technology like Centralized User Administration, Identity Management (IDM), Single Sign-On, and SAP GRC

Performed Daily system monitoring, Analyze System trace, troubleshooting, Performance tuning.

Performed Disaster Recovery and High Availability planning and testing.

COOP Project May 2013– Feb 2014

Role: SAP Solution Manager/Charm Consultant

Responsibilities/Key Achievements

ITIL and Project Life Cycle Experience with Sales and distribution and O2C (Order to cash).

Overall responsible for all ChaRM technical setup and Solution manager configuration

Setup and configuration of Solution Manager End User Monitoring experience, Job monitoring setup for Technical and Business Monitoring.

Set up of LMDB Solman Diagnostic Agent Wily Introscope and E2E/Wily Introscope.

Setup and general configuration of Business Process monitoring and RUNSAP configurations.

BP Project August 2010 – July 2012

Role: Delivery Excellence and Idoc monitoring

Responsibilities/Key Achievements

Responsible for tracking and monitoring progress of project as well as coordinate Service delivery.

Delivered the BAU activities for BP project and deployment of standard workstation environments, including print solutions.

Knowledge of standard toolsets & procedures and Overall project control and regular reporting.

Resource planning and budgeting, Creation and tracking of the Project plan and Vendor Management.

Compliance guidelines and procedures-like Separation of Duties check and Guidance.

Focal point for Service Delivery strategies and methodologies based online of Business.

Reviewed, maintained, and highlighted the changes in project plan and Service Delivery

Contact this candidate