Delivery Driver Customer Service
Resume:
THOMAS LAKE **** W. Eastman Ct.
Anthem, AZ. *****
tomlake388@gmail
I'm a dedicated, positive minded people person. I'm hardworking with great awareness and attention to detail. A team player and an asset to your growing business.
EXPERIENCE
Mi Familia Mexican Food, Phoenix, AZ 2012 – Current Bartender\Manager
● Set up bar for operation, cash accountability, prep and stock bar
● Create daily information board and specials
● Organize bar, Inventory and stock at optimal levels
● Proper health and sanitizing protocols.
Corte Bella G.C., Tatum Ranch G.C., Ancala C.C., Cave Creek, Scottsdale, AZ 2008-2012 Food and Beverage Director
● Plan operations, Control costs, Continuous training and oversee quality service
● Schedule and assist all departments; Dining Room, Bar, Banquets, Snack Bar & Beverage Carts
● Efficiently order and track inventory of all food, Liquor, Beer and Wine
● Balance cash and credit card transactions, file financial reports and bank deposits
● Prepare F&B Payroll. Plan menus: Weddings, Golf Banquets and Tournaments, Holidays, etc.. Mimi's Cafe, Denver, CO, Phoenix, AZ 2001-2008
Assistant General Manager, Restaurant Manager
● Evaluate business operations to effectively align workflows for optimal area coverage and customer satisfaction
● Created fun team building activities to engage staff in up-selling to meet revenue targets
● Promote positive attitudes to create a fun and exciting atmosphere to dine.
● Carefully interviewed, selected, trained and supervised staff
● Reconciled cash and credit card transactions to maintain accurate records
● Resolved challenging customer complaints to full satisfaction and maximizing repeat business CERTIFICATES
Title 4 BASIC Liquor Law Training Certificate, Arizona Current – 4/2026 Servsafe – Food Handler Card, Arizona Current-4/2026
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