Customer Service Baton Rouge
Resume:
Janalynn Davis
Baker, LA *****
********.*****@*****.***
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Amazon.com - Remote
October 2021 to Present
Answer calls for customer regarding their account, orders they have placed, and issues related to their account. I handle all customer service related issues. Customer Service/Technical Support Representative
Walmart.com - Baton Rouge, LA
March 2017 to February 2020
I helped customers to place orders, helped with and questions regarding their accounts, and provided overall service to their needs concerning their accounts. Assist customer with how to set up accounts, how to fix their internet connection if they couldn’t connect online. Captioning Assistant
Hamilton Relay, Inc. - Baton Rouge, LA
May 2015 to February 2017
captioning call for the deaf and hard of hearing.
Retail Banker
Woodforest National Bank - Baker, LA
April 2013 to May 2015
Handle customer deposits/withdrawals. Doing customer transactions including cashing checks, account transfers. Handling customer complaints and refunds, opening new customer accounts. Front Desk Receptionist
Executive Inn & Suites - Baker, LA
February 2009 to April 2013
checking guest in/out of the hotel, booking reservations, cancelation, handling customer complaints.etc. Education
diploma in pharmacy technician
fortis college- baton rouge - Baton Rouge, LA
2014 to 2015
Skills
• Microsoft Office programs (4 years)
• Call Center
• Customer Service
• CSR
• Customer Care
• Customer Support
• Banking
• Pharmacy Technician Experience
• Clinical Pharmacy Experience
Additional Information
I have great customer service skills and people skills, I am a fast learner, I am very organized and detail oriented.
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