Business Analyst Scrum Master

**** **** ******, *** ***** Woodside, New York ***77. 703-***-**** **********@*****.***

NAFI ROB

Role: Business Analyst

Residence::

Woodside,

New York

Email: **********@*****.*** Cell:: 703-***-****

EXPERIENCE SUMMARY

I am a business analyst primarily experienced in requirements elicitation, requirements management and business requirement analysis. Additionally, I have extensive experience with Agile and Scrum methodologies of the software development lifecycle. I have attained Scrum Master certification from the Scrum Alliance and have leveraged this into sustained value to all teams that I have had the privilege of working with. COMPETENCIES

● Requirements Management (8

yrs)

● Requirements Elicitation (8 yrs)

● Development of Requirement

Traceability Matrix (8 yrs)

● Business Requirement Analysis

(8 yrs)

● Analysis & Interpretation (8 yrs)

● Agile Facilitation (8 yrs)

● Use Case Analysis &

Documentation (6)

● User Stories (6)

● Regression Testing (5yrs)

● Quality Assurance (5 yrs)

● 508 Compliance Testing (3 yrs)

CERTIFICATIONS

Certificates: Certified Scrum Master (2019), ICAgile Professional (2017), ICAgile – Agile Project Management (2018), ICAgile – Business Value Analysis

SUMMARY OF SKILLS, TOOLS, AND TECHNOLOGIES:

Methodologies: Waterfall (2 years), Agile (7 years) Software/COTS: JIRA (6 yrs), Confluence (6 yrs), HP Suite (Quality Center

& Quick Test Professional), (2yrs), MS Project (3yrs), MS Office (Word & Excel) (8yrs), MS-Visio (4yrs), Selenium IDE (2yrs) Operating Systems: Windows (8 yrs)

EXPERIENCE DETAILS

BOOZ ALLEN HAMILTON, INC.—LEAD TECHNOLOGIST/ASSOCIATE 10/2016– 11/2023 Marketplace System Integrator, 04/2023–11/2023

● Performed analysis of Medicaid and Medicare unwinding disenrollment data received from states at a weekly cadence

● Facilitated internal review sessions of data analysis findings with team before sharing analysis with management

● Facilitated conversations with internal and external stakeholders, captured meeting minutes and action items

● Monitored and updated JIRA tickets in accordance with established processes at a consistent cadence

Bureau of Fiscal Service, United States Department of Treasury, 10/2022—04/2023

● Performed requirements gathering from the business users of the system while adhering to SDLC

(Software Development Life Cycle) industry best practices.

● Adopted Agile and its best practices as the process product for implementing the project and following incremental methodology.

● Reviewed requirements while understanding technical recommendations and constraints. Supported team in conducting impact analysis of required functional specifications and process flows.

● Created workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.

● Performed task decomposition, delegated tasks and monitored project milestones in Atlassian JIRA.

● Suggested measures to improve the current team processes and practices. National Institute of Food and Agriculture, United States Department of Agriculture, 09/2019 – 01/2022

● Documented, maintained and managed functional user stories for the modernization effort of legacy system

● Decomposed, clarified and re-oriented business requirements at a consistent cadence in line with client expectations

● Facilitated sprint planning and pre-planning discussions with values and technical team(s)

● Facilitated sprint reviews with product owners at the conclusion of every 2-week sprint

● Worked alongside project management to elicit business requirements from product owners and translate them in to functional user stories

● Supported all efforts in documentation of communications and training materials related to releases.

2

Office of Personnel Management, National Background Investigations Bureau, 04/2017 – 09/2019

● Requirements gathering, analysis and documentation for the web application leading workshops

& web meetings, and facilitating sprint reviews (WebEx, MS Office, JIRA, Confluence, Excel)

● Requirements management; collaborating with contractor Requirements Analyst to ensure proper decomposition and updating of requirements.

● Managed & updated JIRA Sprint tickets in order to track documentation and development progress

● Facilitated business decision follow up discussions and finalized requirement walkthroughs with stakeholders.

● Authored technical artifacts for PMO, outlining system workflow and necessary upgrades for the technical environment.

● Produce knowledge transfer and best practice documentation for onboarding of new talent

● Peer reviewed test cases authored by the test team in order to align with requirements documented to ensure accurate testing of the system.

● Helped and provide support in kicking Agile Center of Excellence (ACE) to help improve information flow, innovation and continuous improvement on a connected and collaborative Agile approach

● Develop ACE Agile Story-Pointing PowerPoint, ACE JIRA Best Practices PowerPoint and ACE Requirements Best practices PowerPoint for distribution to external and internal stakeholders Major Accomplishments:

Gathered, elicited and produced requirements for successful Agile pilot project and workstream DELOITTE, CONSULTANT 11/2015– 10/2016

IRS, HCTC TEST TEAM 03/2016 – 05/2016

● Performed preliminary/high-level 508 compliance testing of web application, to ensure product met requisite standards.

● Support the development and maintenance of Test Cases, Test Plans and Test findings.

● Reviewed test cases and conducted project demos after key milestones.

● Analysed automation scope for regression, and conducted Selenium IDE working sessions, in order to prepare testing team for transition to automated regression testing.

● Oversaw automation of test cases into test scripts within Selenium IDE for Firefox; assisted in the subsequent environment set up for transition of automated scripts to Microsoft IE., for the intended goal of automating all Regression Testing of web application.

● Wrote test cases for lower environment to validate fixes before pushing fixes back in to the production environment.

● Execute Regression testing as soon as new fixes are implemented to validate if any new issues are present.

Major Accomplishments:

Worked with team to implement Selenium as component of testing, in order to jumpstart automation as viable option for regression testing moving forward 3

ACTIONET, BUSINESS ANALYST 08/2015– 11/2015

Department of Transportation, 08/2015-11/2015

● Analysed functional needs and translated functional designs into technical design documents.

● Supported facilitation of UAT sessions with external stakeholders.

● Performed requirements gathering from the business users of the system while adhering to SDLC

(Software Development Life Cycle) industry best practices.

● Adopted Agile and its best practices as the process product for implementing the project and following incremental methodology.

● Implemented Test Plans using HP Suite and updated requirements traceability matrix in line with testing.

● Developed test scripts and test cases for various releases of the reports. Involved in User Acceptance Testing (UAT), test plans, documentation of test reports etc.

● Participated in the team meetings to discuss issues arising out of the Quality Assurance (QA) testing and provided appropriate feedback from the requirements perspective. EDUCATION

B.A., English, Minor in Management Information Systems, Queens College 4

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