Customer service, Billingual, Medical Assistant certificate
Resume:
VANESSA ORTIZ
**********@*****.***
️ 6417 Dove Weed St
Mission, TX 78574
ABOUT ME
Outstanding person is always positive with a great smile ready to start the day and overcome any obstacle or adversity in life. Love helping individuals contribute back to what life has blessed me with. Born and raised in Texas where I graduated from high school and accomplished my Medical Assistant Certificate. Have been in the medical field serving the patients and the community informing them on health education resources. SKILLS
● Bilingual (English/Spanish)
● Customer Service
● Team Work
● Critical Thinking
● Organization
● Software Microsoft/ Medisoft
● Typing/Word Processing
● Scheduling/ Referral/ Electronic Medical Records
● OSHA/ HIPAA orientated
● Epic/EMR/ Dentix
EXPERIENCE
COMMUNITY HEALTH PARTNERSHIP OF IL- Front Of Assistance OCTOBER 2022 - August 2024
Champaign, IL
Duties to answer phone calls, take messages down. Schedule appointments, Faxed referrals, verify insurance coverage, collect copay, make copies. Gather medical records and fax them to the facility. Organize documents and maintain the area clean and lobby. Support medial floor on rooming patients, getting patients vitals and document the reason for the office visit, notify provider the patients needs. Help on outreach events performing blood pressure, and glucose checkups and educate the community the need to visit a Dr and get checked. Microsoft knowledge, EMR, Epic and Dentrix. CORTEVA Agriscience— Harvest Analysis
SEPTEMBER 2018 - OCTOBER 2022
st.Joseph, IL
Responsible for getting data on supply. Record humidity percentage and husk analysis on each truck trip. Use a collectable database and update on the software system. Answer calls and take messages and report to the supervisor. Final report made at the end of the day gathered from production and be authorized by the supervisor for goal percentage standards be met successfully.
ADULT & SENIOR CLINIC— Medical Assistant
MAY 2016 - FEBRUARY 2018
Mcallen,TX
Responsible for scheduling using medisoft/referrals and calling patients for appointments. Check insurance is up to date and active. Keep track and accountable co-pay for the day. Take patients' vitals and concerns for coming in the office. Collect patients medical records and check for refills and update pharmacies. Follow clinic guidelines and perform any procedures to patients. Organize and restock in the office. Maintain an environment safe and clean for a productive work day. Make sure patients are comfortable and have been helped on all their concerns on the office visit.
EDUCATION
SOUTHERN CAREERS INSTITUTE — Medical Assistant Certificate JANUARY 2016 - SEPTEMBER 2016
JUAREZ-LINCOLN HIGH SCHOOL- High School Diploma
Graduated JUNE 2015
REFERENCE
Diana Mendoza - CHP - Outreach Worker
********@*******.***
Wamaitha Sullivan - CHP/ Loving Clinic - Doctor
*********@*******.***
Jacqueline Anaya - CHP - Patient Health Navigator
******@*******.***
Sofia Bolanos Robinette - Migrant Educator Program 217-***-****
Contact this candidate