Warehouse Associate Customer Service
Resume:
CHRISTOPHER TORRES
************@*****.***
PROFESSIONAL EXPERIENCE
Accelerated Logistics Corporation, LLC Sept. 2023 – Jan. 2024
Amazon delivery driver
•Communicated effectively with the support team to ensure timely and accurate deliveries.
•Safely operated company vehicles, performing routine safety inspections and adhering to all local, state, and company regulations.
•Delivered exceptional customer service, ensuring high levels of customer satisfaction.
•Managed a physically demanding workload, handling packages up to 75 lbs. in various weather conditions across North Jersey.
•Supported team operations, including assisting with rescue calls and providing route assistance to fellow team members as needed.
DIOPSYS
Field Technician Dec. 2008 – Dec. 2022
Accomplishments: Streamlined the organization and relocation of supplies and equipment from a compact inventory space to a larger warehouse, effectively navigating constraints while ensuring optimal organization. Managed Quality Management System (QMS) audits to ensure compliance with FDA guidelines and other relevant standards. Played an integral role in guiding colleagues through the pivotal transition to Epicor software, providing support alongside managing various other IT duties.
•Repair and Maintenance: Expertly repaired and maintained advanced vision testing equipment for Optometrists, Ophthalmologists, and Pediatricians across NJ, NY, CT, and PA. Ensured minimal downtime and optimal performance of diagnostic tools.
•Technical Support: Provided comprehensive technical support via phone and on-site visits, effectively managing and resolving tech calls from Pediatricians nationwide. Ensured timely and efficient troubleshooting, resulting in high customer satisfaction.
•Regulatory Compliance: Created and meticulously organized detailed records required for FDA approval, ensuring compliance with regulatory standards. Assisted in audits and reviews, contributing to the company's adherence to industry regulations.
•Logistics Management: Oversaw the shipping and receiving processes for all testing supplies and equipment. Coordinated with suppliers and clients to maintain inventory levels and ensure timely delivery of critical components.
•Quality Assurance: Implemented quality control measures to identify and rectify equipment issues proactively. Conducted routine inspections and performance tests to maintain high standards of functionality and reliability.
•Customer Relations: Fostered strong relationships with healthcare professionals by providing exceptional service and support. Regularly followed up with clients to ensure satisfaction and address any concerns.
•Field Reporting: Compiled detailed field reports documenting service calls, repairs, and maintenance activities. Provided feedback to the product development team to assist in the enhancement of equipment features and functionality.
BARNYARD & CARRIAGE HOUSE
Kitchen Steward 2008 - 2010
•Operated dishwashing equipment.
•Washed dishes and utensils.
•Maintained cleanliness in dishwashing area.
•Assisted with kitchen cleaning tasks as needed.
A&P 2005 – 2008
Cashier
• Provided efficient and friendly customer service.
• Accurately processed cash, credit, and debit transactions.
• Assisted with stocking shelves and maintaining the checkout area.
• Balanced cash drawers and reported discrepancies.
• Supported store operations and adhered to loss prevention policies
ADDITIONAL EXPERIENCE
PROPERTY OWNER/LANDLORD 2016 - present
•Manage all aspects of two-family residential property, including tenant relations, lease agreements, and maintenance requests.
•Oversee property finances, including rent collection, budgeting, and expense management.
•Ensure compliance with local housing regulations and maintenance standards.
•Maintain property upkeep and coordinate repairs and renovations as needed.
•Cultivate positive tenant relationships and address concerns promptly and professionally.
JEWISH MEMORIAL CHAPEL
Part-time Funeral Attendant 2008 - present (On-Call Basis)
• Directs traffic and manages logistics during services.
• Drives the hearse to various locations throughout the tristate area.
• Assists with the respectful handling and transportation of the deceased.
TORCO CONSTRUCTION
Construction Laborer 2003 - present (On-Call Basis)
• Support construction projects with tasks such as lifting heavy materials and preparing work sites.
• Adhere to safety guidelines and wear appropriate protective gear.
• Collaborate with team members to ensure efficient project completion.
LICENSES AND CERTIFICATIONS
OSHA 10 Construction Training (360 Training)
Forklift Operator Certification (National Forklift Foundation)
DOT Medical Card
EDUCATION
County College of Morris
Associate of Science (A.S.) in Business Administration
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