Customer Service Guest Experience
Resume:
QUINTEN VIGNAU
Looking to contribute to the restaurant's success with a solid work ethic, dedication, and ability to multitask even under strict time constraints. Skilled server with experience in fine dining seeking employment in an exclusive restaurant, leveraging excellent customer service abilities and attention to detail. 7428 Universal Blvd Apt.3434
Orlando, FL 32819
QuintenV23@gmail.. com
Work Experience
Carver’s Steakhouse — Server
10/2023 to 08/2024, Orange Beach, Alabama
Cultivated a refined dining atmosphere by implementing extensive knowledge of menu offerings, resulting in a 20% increase in wine sales. Consistently achieved top sales performance by recommending premium dishes and pairings to guests.
Enhanced guest experience by providing knowledgeable insights into menu items, contributing to a 10% growth in repeat customers. Strong ability to perform tableside service and presentation with elegance Detail-oriented with a focus on maintaining impeccable dining area standards and presentation
The Crab Trap — Server
Shrimp Basket — Host/Server
Education
Escambia High School
03/2022 to 08/2023, Perdido Key, Florida
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Informed customers about specials, upselling additional food and drink items. Satisfied customers by topping off drinks and offering condiments, napkins and otheritems.
Promoted desserts, appetizers and specialty drinks to optimize sales. 05/2018 to 08/2021, Orange Beach, Alabama
Operated POS terminals to input orders, split bills and calculate totals. Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and offering condiments, napkins and other
items.
Promoted desserts, appetizers and specialty drinks to optimize sales. Enforced minimum age requirements for consumption of alcoholic beverages by
checking identification.
Completed opening and closing checklists to ensure smooth restaurant operations.
08/2018 to 05/2022
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