General Manager Guest Relations

Tora Ozborcek

Kenner, LA *****

*************@*****.***

+1-504-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Buffalo Wild Wings - New Orleans, LA

June 2023 to Present

Head of the house

Marketing

Food cost

Labor cost

Truck order

Inventory

Scheduling

HoH training

Foh training

Opening

Closing

Guest relations

FOH Manager

Junior's on Harrison - New Orleans, LA

October 2022 to March 2023

Opening, closing, cash out, delivery, bank-deposit, expo, shift lead, Pos, toast, inventory, guest relations, events

General Manager/Bartender/Server

Fiery Crab Juicy Seafood Restaurant and Bar - Kenner, LA April 2021 to July 2022

Opening and closing

Ordering bar and restaurant supplies

Inventory

Payroll

Schedule

Hiring

Expo

Maintaining restaurant

Taking care of customers

Head of the house

Breakfast /Lunch Server/Bartender

Russell’s Marina Grill - New Orleans, LA

April 2015 to March 2020

Sever

Manager

Gordon Biersch Brewery Restaurant Group - New Orleans, LA February 2009 to December 2012

BOH/FOH management

Inventory

Products

Files

Money

Intakes

Microsoft

Office jobs

Server

El Gato Negro - New Orleans, LA

January 2008 to January 2010

• Server

Education

High school diploma or GED in Interior Design

Delgado Community College - New Orleans, LA

January 2008 to January 2012

Associate's degree in Graphic Design

Bilgi university - Istanbul

August 2004 to June 2007

Master's

Skills

• Interior Design

• Adobe InDesign

• English

• Customer service

• Adobe Photoshop

• Graphic Design

• Adobe Illustrator

• Web Design

• Social Media Management

• Body waxing

• Front desk

• Restaurant experience

• Hospitality

• Management

• Restaurant management

• Training & development

• Assistant manager experience

• Office Management

• Cash handling

• Bartending

• Basic math

• Cash handling

• Culinary experience

• OpenTable

• Sanitation

• Communication skills

• POS

• Restaurant experience

• Serving

• Guest relations

• Hospitality

• Shift management

• Customer service

• Sales

• Supervising experience

• Leadership

• Payroll

• Office management

• Training & development

• Adobe Photoshop

• Personal assistant experience

• Social media management

• Food industry

• Microsoft Excel

• Purchasing

• Continuous improvement

• Restaurant management

• Management

• Cash register

• Front desk

• Microsoft Word

• Microsoft Powerpoint

• Food safety

• Computer skills

• Time management

• Catering

• Microsoft Office

• Accounting

• Records management

• Marketing

• Host/hostess experience

Certifications and Licenses

ServSafe

October 2023 to October 2028

Bartender License

January 2024 to January 2028

Food Handler Certification

Contact this candidate