Customer Service Support

RAHERINANTENAINA Olivier

038-**-***-**

**********************@*****.***

PROFILE

Responsible and well-organized cashier with more than seven years of experience handling cash register transactions and more than ten years of customer service experience. Great team spirit, dynamic; punctual ; seriousness and my professional conscience are the qualities that I offer you within your Company SKILLS

Rigor

Courtesy

Interpersonal skills

Dynamic

Organized

Team work

Punctuality

Serious

Kept professional secret

Cash counting

Cash management

Customer support

CASHIER AND TELLER AFG BANK

Tamatave, August 2023 - Current

-Daily cash register opening and closing

- Record and process daily cash operations in a system (deposit operation; withdrawal; MAD; currency exchange operation; cash and check withdrawal operation; ...).

- Counting of funds at the end of each day

RECEPTIONIST AND CUSTOMER SERVICE OFFICER AND CASHIER

SIPEM BANK

Tamatave, January 2017 - August 2023

Receptionist and Customer Service:

- Ensures the management of real estate and movable property in the Agency.

- Classification and archiving of administrative files.

- Classification and archiving of personal and customer files

- Manage the ATM

- Manage customer requests for payment methods (check card and transfer order)

- Edit customer loan contract formalities.

- Manage the sending and receiving of packages.

- Clear and replenish funds with a fellow bank.

EXPERIENCES

TRAINING

ACTING CASHIER:

- Daily cash register opening and closing

- Record and process daily cash transactions in a system.

- Processing of money transfer operations (Ria and global reception)

- Carry out customer loan disbursements.

- Cash checks.

- Counting of funds at the end of each day

- Mobile banking

CASHIER MANAGER MICROCRED BANK

TAMATAVE, June 2014 - May 2015

- Opening and closing of daily cash registers

- Management of the Agency's cash flow in collaboration with the Head of Agency.

- Release of funds and payment of funds to the fellow bank

- Counting and checking of funds at cash level every end of the day

- Management of the Agency's safe

- Classification of cash documents and archiving.

- Permanent and unannounced control of cash transactions

CASHIER MICROCRED BANK:

TAMATAVE, October 2008 - June 2014

- Record cash register transactions in a system.

- Carry out customer loan disbursements.

- Cash checks.

- Accounting of funds.

- Guarantee compliance with the bank's cash procedures BACC + 4, Finance and Accounting option management UNIVERSITY, TOAMASINA, 2003

Bachelor's degree, Finance-accounting option management UNIVERSITY OF TOAMASINA, 2022

LANGUAGE

Français Anglais

Intermediate Intermediate

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