Customer Service Flexible Schedule

Melinda Loftin

*** ********* ***** ******, ** ***01 (334) 828 – 1297 *************@*****.***

Related Work History

Consolidated Ace Hardware - Dothan, Alabama

Cashier

**/** ** *******

• Greeted customers entering store and responded to customer needs

• Worked flexible schedule and extra shifts to meet business needs

• Maintained a balanced cash drawer

• Restocked and organized merchandise

• Utilized POS system to enter orders and process payments

• End of night reports and deposits

You Never Know Ceramics - Dothan, Alabama

Store Assistant

08/17 – 3/19

• Greeted customers, helped locate merchandise.

• Suggested suitable options for customers with product selection and offered recommendations.

• Operated POS system to process payments

• Organized sales floor layout by rearranging merchandise based on seasonal trends

• Taught techniques in painting

First United Methodist Church Dothan, AL

1/14 – 6/17

• Summer Head Room Teacher

• Preschool Teachers Aide

• Supervised playtime, snacks and lunch, class work and assisted teacher in daily classroom duties.

• Created bulletin boards for the Childcare

• Sanitized room, toys on daily basis

• Greeted students and parents

• Assisted children in daily tasks

Publix - Dothan, Alabama

04/11 – 6/13

• Started in the Produce Department and cross trained in Customer Service and Grocery

• Responsible for counts, inventory, checking for out of date product and closing of orders

and stocking shelves.

• Last position was Scan Price Clerk.

• Responsible for updating all signs and tags

Loftin’s Party and Wedding Center - Dothan, Alabama

Clerk, Embroidery at family-owned business

01/02 – 04/11

• 18 years experience in embroidery and 5+ years in digitizing designs, logos, etc.

• Answer phone calls regarding items in stock, rental reservations, and locating the store

• Create original balloon centerpieces based on customers’ needs

• Plan store seasonal/holiday displays

• Supervise part time student employees

• Ensure that all Loftin’s Party and Wedding policies are being observed

• Help customers choose invitations/napkins and create layout and wording

• Assist customers with their questions and checkouts

• Help customers locate items and brainstorm party ideas

• Provide any other services that customers might require

• Clean windows, glass displays, floor, bathrooms, empty garbage, etc.

• Complete daily report at end of day

Loftin’s Rent-All / DBA Arrow-Rents - Dothan, Alabama

1987 – 2002

• Worked rental desk, acquired phone orders and completed daily reports

• Rented equipment on daily, weekly, or monthly basis

• Provided customers with information on many types of equipment

• Short periods of Accounts Receivable when needed

First United Methodist Church – Parents Day Out

Teacher Assistant

2008 – 2009 (Part Time while working at Loftin’s)

• Cared for 1 to 2 year olds (8am-12pm)

• Acquired parent’s signatures, filed permission slips, and kept daily records on all children

• Play time, meals, snacks, daily outings of various types, sanitizing toys and room completely

References

Carol Dracos

• Operations Manager, Todd and Sons 334-***-****

Jill West - Friend

• Area Manager, Weight Watchers Dothan 334-***-****

Contact this candidate