Customer Service El Paso
Resume:
Joshua Ramos
El Paso, TX
*************@*****.***
I am self motivated dependable who enjoys working as a team member to accomplish organizational goals. I have strong organizational skills with the ability to understand business needs and plan accordingly.
Authorized to work in the US for any employer
Work Experience
Airline Passenger Assistant
GAT Airline Ground Support-El Paso, TX
January 2024 to June 2024
• Assisted passengers with disabilities and injuries make their way through the airport and onto multiple airline planes.
• Assisted passengers and service counter representatives with baggage loading, baggage preparation and baggage location assistance.
• Assisted Ramp Agents in returning baggage to passengers. Customer Service Agent
Teleperformance-El Paso, TX
October 2022 to June 2023
• Worked with Charles Schwab clients to ensure their business and monetary goals were met.
• I handled and aided client money movement requests and assured their transfers were safe and completed correctly.
• Proactively aided clients with their account, monetary and stock questions.
• Worked with multiple departments to ensure client requests went smoothly and completed in a timely manner.
Member Assistant
Sam's Club-El Paso, TX
August 2021 to August 2022
• I was tasked with keeping the cart bay filled with both shopping carts and flatbeds along with keeping the area clean of trash and obstacles.
• I proactively aided members with finding the correct product that they were searching for, along with improving the members experience.
• I helped members with carry outs, equipment loading, any other services that they needed assistance with.
Freelance Laborer
Self Employed-El Paso, TX
July 2017 to August 2021
• I consulted with clients on labor intensive jobs such as grounds keeping, concrete repair, and home improvement.
• Worked with conventional power tools and construction equipment to accomplish job goals.
• Worked with others on larger scale projects.
• Negotiated price adjustment and job pricing with clients. Education
Associate in Kinesiology
El Paso Community College - El Paso, TX
October 2017 to Present
Skills
• Leadership (Less than 1 year)
• Research (1 year)
• Conflict Management (4 years)
• Communication Skills (6 years)
• Organizational Skills (2 years)
• Merchandising (1 year)
• Presentation skills
• Banking (Less than 1 year)
• Groundskeeping
• Pricing
• Negotiation
• Cash handling
• Customer service
• Financial services
• Sales
• Time management
• Computer skills
• Medical terminology
• Outside sales
Certifications and Licenses
Driver's License
Additional Information
I am seeking employment with a company where I can use my talent and skills to succeed in a stimulating and challenging environment. I am capable of building the success of the company while I experience advancement opportunity.
Contact this candidate