Virtual Assistant

BENJAMIN MASEZERANO

******************@*****.*** +250********* www.linkedin.com/in/benjie005

Education

Bachelor of Science in Public Health and Human Nutrition Catholic University of Rwanda, Save Campus

Sept 2017 - Apr 2019

Bachelor of Science in Civil Engineering

University of Rwanda

Sept 2014 - Apr 2016

A’Level in Physics, Mathematics, and Chemistry

Groupe Scolaire Officielle de Butare (G.S.O.B)

2011 - 2013

O’Level Education

Ecole Segondaire de Nyamugali, Northern Province

2008 - 2010

Skills

Languages: HTML, CSS and Javascript,

Technologies: React.js, Next.js, MySQL, Bash, Git, Languages: English, French, Swahili, Kinyarwanda

Technical: MS Word, MS Excel, MS Access, GPS tools, tablets Sales & Marketing: High-ticket sales, customer relationship management, pricing strategies Administrative & Financial: Schedule management, payment processing, expense verification Organizational: Logistics coordination, task completion Analytical: Data compilation, report summarization TRAININGS & CERTIFICATIONS

● Virtual Assistant Program (Ongoing): ALX Rwanda

● Word Processing & Spreadsheet Packages: MS Word, MS Excel, and MS Access

● Field Data Collection: Using GPS tools, tablets, etc.

● Data Management & Monitoring and Evaluation Fundamentals Volunteer Activities

Chief of Economic Development, Gasharu Cell

January 2018 – Present

● Spearheaded strategic initiatives that improved local business growth, leading to a 20% increase in small business development within the cell.

● Collaborated with local leaders and community members to design and implement economic policies that enhanced resource management, reducing wastage by 15%.

● Facilitated job creation programs that resulted in employment opportunities for over 100 local residents, significantly improving the community's standard of living.

● Managed and organized community training sessions on financial literacy and entrepreneurship, empowering over 200 individuals with essential skills.

● Led projects that attracted external investment into the cell, boosting the local economy and increasing overall economic activity by 25%. Professional Experience

Marketing, Product, Sales, and Operation Manager

Dussoft Engineering Ltd, Kigali

April 2019 - February 2024

● Spearheaded strategic sales initiatives, achieving a 20% revenue growth and closing 20+ key deals within the dental industry.

● Developed and implemented pricing strategies, leading to a 15% increase in profit margins while maintaining high customer satisfaction.

● Streamlined operations across departments, resulting in a 30% reduction in operational costs and improved overall efficiency.

● Sales Executive

NewsBTC Korea, Kigali

April 2020 - September 2020

● Conducted market research and identified opportunities in the cryptocurrency sector, successfully securing 2 major deals.

● Executed targeted outreach campaigns that boosted lead generation by 25%, enhancing market penetration.

● Delivered persuasive product presentations, contributing to a 15% increase in client acquisition.

Director Manager

Ben-Ten Ltd, Kigali

January 2018 - April 2020

● Managed and optimized vehicle fleet operations, reducing downtime by 10% through efficient maintenance processes.

● Led marketing initiatives that resulted in a 20% increase in service bookings and enhanced brand visibility.

● Provided strategic leadership, driving a 15% growth in annual revenue by aligning business goals with operational strategies.

Program Assistant

Maternal Child Survival Program (MCSP) – Jhpiego USAID Project, Kigali June 2016 - December 2017

● Coordinated logistics for project events, ensuring timely and efficient execution, significantly contributing to project success.

● Managed financial tasks with 100% accuracy, including petty cash management and budget tracking, ensuring transparency and accountability.

● Organized and reported on project outcomes, providing valuable insights that enhanced project visibility and stakeholder engagement.

Internship as Data Manager Assistant

Kacyiru Health Center, Kigali

January 2015 - December 2015

● Assisted in maintaining high-quality data recording, verification, and entry processes, ensuring data accuracy.

● Compiled and summarized data for monthly reports, aiding in data-driven decision-making for healthcare services.

● Supported timely submission of reports to partners, achieving a 100% on-time submission rate.

Languages

● English & French: Fluent in writing and speaking

● Kinyarwanda: Native language

● Swahili: Basic speaking

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