Customer Service Administrative Support

A dedicated and result-oriented individual with strong communication and organizational skills. I am

experience,administrative support, customer services, training and development. I am skilled at handling multiple tasks and concerns with the utmost professionalism and courtesy I am a great team player and builder and I work to the highest standard necessary while paying attention to WORK EXPERIENCES

Customer Service Representative 08/2014 till date

Grooming people for Better livelihood

Tasks/Achievement

Delivered exceptional customer service to every customer by leveraging extensive knowledge of company’s services and creating welcoming, positive experiences.

Compiled customer feedback and recommended service delivery improvements to management.

Resolved customers’ problems and complaints; explained the best solutions to solve all complaints and ensure customers are satisfied with solutions..

Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.

Assessing Creditworthiness: Reviewing loan and credit applications, analyzing financial statements, credit history, and other relevant information to determine the risk of lending. Loan collector, Cash deposit, and Record Keeping.

UGBAJE ANTHONY *************@*****.***

080********

3B Tunde balogun Street, Lagos,

Multitasking Time Management Organizational Skills Social and Interpersonal Negotiation Skills Attention to Details Customer Services Customer Retention Microsoft Office Administrative Support Problem Verbal and Written Communication Ability to work effectively in Teams Computing skills Data Entry and PERSONAL INFORMATION

Sex: Male

State of Origin: Kogi

Languages: English,Igala

Yoruba

INTERESTS

REFERENCES

Available on Request

EDUCATION

Bachelor Of Science: Banking and Finance (2014)

Second Class Lower Division

Kogi State University Ayingba Kogi State

Senior Secondary School Certificate (2002)

Community secondary school, debojo Lagos

Reading Meeting New People Research Volunteering

CERTIFICATIONS

Customer Service and

Relationship Management (2024)

Ace Coterie Consulting, Lagos

Health, Safety and Environment

(HSE) 1, 2 and 3 (2016)

Ace Coterie Consulting,Lagos

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