TROY, ***** • *********@*****.*** • 845-***-****
SHEILA HUDSON
Office Assistant 2
PROFESSIONAL SUMMARY
Office Assistant 2 with 19 years of extensive expertise in administrative corrections, skilled in inventory management, logistics, and interdepartmental coordination. Demonstrates meticulous attention to detail and strong interpersonal skills to foster a structured and rehabilitative environment. Committed to innovative solutions and continuous professional development to drive organizational success.
EMPLOYMENT HISTORY
OFFICE ASSISTANT 2 Aug 2023 - Present
Shawangunk Correctional Facility Wallkill, NY
OFFICE ASSISTANT 1 Aug 2021 - Aug 2023
Shawangunk Correctional Facility Wallkill, NY
• Documented and routed business correspondence and managed office documents.
• Organized files, fax reports, and scanned documents.
• Pleasant phone etiquette.
• Dispersed incoming mail to the correct recipients throughout the office.
• Taking meeting minutes.
• Distribute mail to respected areas.
ADMINISTRATIVE ASSISTANT (COMMUNITY COORDINATOR) Mar 2016 - Oct 2018 Department of Correction – (Riker’s Island) Queens, NY
• Answer and screen phone calls on the multi-line phone system.
• Incorporated community-based programs to meet various needs and monitored each program's effectiveness.
• Monitor and respond to emails.
• Experienced in all office equipment (copy machine, scanner, fax machine, and computers. Managed a multi-line phone system, streamlined communication processes, and implemented community programs to address diverse needs at Riker's Island. Pioneered new community-based initiatives, enhancing program effectiveness through continuous monitoring and data-driven improvements.
Supervise two incarcerated individuals, ensuring compliance with facility regulations and safety protocols. Manage deliveries of food, office supplies, and caustic materials, maintaining accurate inventory records. Distribute supplies to respective departments, ensuring timely and efficient operations. Manage supply chain logistics, overseeing deliveries and inventory for diverse departments. Ensure efficient distribution of resources, enhancing operational effectiveness.
Coordinate with multiple departments to fulfill requisitions, streamlining office and household supply procurement. Foster interdepartmental cooperation for seamless operations. Meticulously handle caustic materials, adhering to strict safety protocols. Maintain accurate records of hazardous substance inventory, ensuring compliance and workplace safety. Provide essential support in supervising incarcerated individuals, contributing to a structured and rehabilitative environment. Promote positive interactions and safety.
Coordinate interdepartmental requisitions, streamlining procurement processes and fostering cooperation for seamless operational flow.
Optimized office operations by efficiently handling email correspondence and mastering various office equipment, boosting overall productivity.
OFFICE ASSISTANT 1 Sep 2005 - Feb 2011
Downstate Correctional Facility Fishkill, NY
• Made orders for new office supplies based on demand and budgetary restraints.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
• Answer phones in a pleasant manner.
EDUCATION
GENERAL Sep 1985 - Jun 1987
Polytechnic High School Long Beach, CA
CRIMINAL JUSTICE
Dutchess Community College Poughkeepsie, NY
CRIMINAL JUSTICE
Ulster County Community College Stone Ridge, NY
CRIMINAL JUSTICE 98 CREDITS – SEEKING A.S. DEGREE 2023 Orange County Community College Middletown, NY
CRIMINAL JUSTICE SEEKING GRADUATED W/A.S. IN 6/2024 Suny Empire State College
SKILLS
Strong interpersonal skills (Experienced), Problem solver, Dedicated team player, Self-starter, Meticulous attention to detail, Resourceful, Data Entry (Expert).
• Dispersed incoming mail to the correct recipients throughout the office. Streamlined office supply procurement, optimizing budget allocation and ensuring timely availability of essential resources for seamless operations. Streamlined office supply procurement, optimizing budget allocation and ensuring timely availability of essential resources for seamless operations.
Implemented new filing system, reducing document retrieval time and boosting overall productivity in the office environment.