Accounts Payable Costa Rica

***** ** *** ***** **. Miami, Florida ***** Cell: 786-***-**** E-mail: ********.*****@*****.***

Seasoned, honest, reliable professional with a vast experience in the contact center industry, payroll, accounting, employee benefits, accounts payable & receivable, English & Spanish as second languages tutoring, international business development etc.

EDUCATION

1985 GED Diploma Liceo Maurilio Alvarado Vargas, Guanacaste, Costa Rica

1992 – 1994 Uncomplete – Bachellor in Political Science Universidad de Costa Rica, Montes de Oca

2001 Uncomplete – Bachellor in Law Universidad Florencio del Castillo, Heredia, Costa Rica

2017 Associate of Theology CELA University Miami, Florida

PROFESSIONAL EXPERIENCE

1990 1994 Banco Anglo Costarricense Checking Accounts & International Department Clerk

1995 1996 HD Pavas, Costa Rica Lee Payrolls and Accounts Payable In charge of capturing employee

timing and production data and processing payroll and pay checks, besides that, also processing invoices

and checks for vendors and suppliers

1997 & 2000 Apollo Ship Chandlers, Inc. Miami, Florida Food & Beverages Yeoman & Assistant F&B

Comptroller onboard cruise ships In charge of data processing and junior supervision of staff

1997 – 1998 Warners Centroamerica, Grecia, CR. Payrolls & Assistant Accountant In charge of

capturing employee timing and production data and processing payroll and pay checks, besides that,

also processing invoices and checks for vendors and suppliers while assisting with accounting tasks such

as bank account reconciliation, inventories, reports, etc.

1998 – 2000 Radio Mensajes, S.A Zapote, SJ, CR. Accounts Receivable In charge of keeping track of

pending of payment invoices and coordinating payment

2001 Garan Central America, Heredia, CR Payroll & Assistant Accountant In charge of capturing

employee timing and production data and processing payroll and pay checks, besides that also

processing invoices and checks for vendors and suppliers while assisting with bank account

reconciliation, inventories, reports, etc.

2002 – 2003 Procter & Gamble Santa Ana, CR Americas Support Center In charge of providing electronic

& over the phone technical support (IT) for US, Canada, Puerto Rico & CR based employees including,

hardware, software, connectivity, communication tools, etc.

2003 – 2006 Hewlett Packard Santa Ana, CR Due to an outsourcing agreement between P&G and HP I

became an HP employee and continued to perform as a Technical Associate and became the owner of

the Company@YourFingertips tool, new hires Coach & Duty Manager

2004 – 2005 Western Union Santa Ana, CR I worked a second shift as a Customer Service Representative

providing over the phone assistance to customers sending and or receiving money at the Money

Transfer By Phone (MTBP) department

2006 – 2007 IBM Santa Ana, CR Payroll Accounting Coordinator & Focal Contact Point for Gillette

Migration In charge of a Payroll Accounting team overseeing accounting accounts reconciliation and

supervising team while acting as the focal point of contact for account balancing migration into client’s

system

2008 – 2012 Stream Global Services Heredia, CR Technical Support Professional In charge of providing

over the phone technical Support to Sirius and Time Warner Cable end users with connectivity, cable &

voice services besides billing inquiries

2012 – 2016 Convergys Management Group Heredia, CR Technical Support Professional In charge of

providing over the phone technical support to Verizon Internet (HSI) & FiOS end users both residential

& commercial with connectivity issues

20016 Amazon Heredia, CR Customer Service Representative In charge of providing Multi channel

support to shoppers

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