Keana Armstrong **** Iris drive
Lancaster TX, ***46
****************@*****.**
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EXPERIENCE
Vox Invictus, — meeting with students, assisting with tutoring, maintaining records, filing and typing reports, also Meet with students and maintain proper documentation of their progress. Develop an enduring & trusting relationship with mentees.
August, 2022- Recent
DHL Nike Warehouse, Hutchins, TX— offloading stock deliveries, processing work orders, and packaging orders for distribution. Ultimately, you will work with a small group in the warehouse to ensure items are retrieved, organized, and shipped in a timely manner.
November,2022- January, 2023
VA Medical Center, Dallas, TX— Professionally answer the main telephone line, screen and direct calls. Monitor main line voice messages. Meet and greet visitors as they arrive; advise appropriate staff members. incoming and outgoing checks. April, 2021- December, 2021
EDUCATION
Lancaster High School, 200 E Wintergreen Rd, Lancaster, TX 75134— High School Diploma
May, 2018- June, 2021
Exceptional student with a 3.1 gpa
PROJECTS
Entry Level Project Manager —Result-oriented and
hardworking professional with extensive knowledge of project management field, strong communication and interpersonal skills, excellent leadership skills, strong presentation and organization skills, excellent problem solving skills, other Skills are:
Strong Planning and Organization Skills
Self-motivated and enjoy in working a team environment SKILLS
Patience.
Verbal and written
communication.
Dependability.
Interpersonal skills.
Conflict resolution.
Active listening.
Adaptability.
Empathy.
Customer service.
Multitasking and prioritizing.
Dependability.
Familiarity with Microsoft
Office.
Problem-solving.
Ability to work under
pressure.
Attention to detail.
AWARDS
Maintained a customer
satisfaction rate of 95% for
2019.
Carried out retention calls
with unsatisfied customers,
convincing 20% of them to
keep using the software
LANGUAGES
English