Customer Service Security Officer

Location:

Posted:

August 23, 2024

HUGH MCFARLANE

Dedicated Worker prepared to more gain knowledge, utilize skills, and work with a team to perform effectively SKILLS SUMMARY

• Proficient in MS Office and excel • Organization • Customer Service

• Written & Verbal Communication

• Good Mentor

• Fast Learner

• Electrician Experience

• Staff Development & Training

• Security experience

EDUCATION

High School Diploma, Central High School June 2009 May Pen, Clarendon, Jamaica West Indies WORK EXPERIENCE

Self Employed Taxi Driver, January, 2021– May 2024 Kingston, Jamaica

• Schedule on time pick up and drop off

• Providing professional customer service

• Driver for long distance trips

• Teamwork with taxi drivers when multiple trips are created

• Effective communication skills

Quest Unarmed Security Officer January 2017 – January 2021 Quest Security Services Kingston, Jamaica

• Using appropriate and professional communication

• Screening individuals moving in and out of facilities

• Check all surroundings of facilities

• Organizing and resolving delays with transportation vehicles

• De-escalating conflicts

• Protecting all staff members from harm

• Documenting any situations that occur throughout the shift

• Communicating handoff report to relieving security officer

• Training new security officers

Manpower Maintenance Company January, 2015– April 2017 Manpower & Maintenance Services Ltd. Kingston, Jamaica

• Clean and maintain restrooms, warehouses, workshops and office spaces

• Create Management plans

• Check inventory

• Order janitorial supplies

Best Dressed Chicken Processing Plant, January, 2011– May 2014 Kingston, Jamaica

• Sort/Organize different products

• Operate Machines