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Direct Support Customer Service

Location:
Philadelphia, PA
Posted:
August 23, 2024

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Resume:

LISSETTE GONZALEZ

Professional in medical field aspiring for growth and learning options.

Philadelphia, PA 19149

************@*****.***

+1-717-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Direct Support Professional

Life's New Beginning-York, PA

June 2023 - July 2024

Provide support for individuals in a dual diagnosis home.Use of ESPI during violent outburst according to their behavior and restricted plan fallowing company protocols and state regulations. Direct Support Professional

Community Service Group-York, PA

October 2020 to May 2023

As a direct support professional I work directly with people who have intellectual or developmental disabilities. Providing assistance for people to realize their full potential. I help people become integrated and engaged in their community.

Recreation Assistant

Colonial Manor Nursing & Rehab Center-York, PA

July 2018 to July 2020

Complete assessments, activities for a monthly changing activity calendar for about two hundred to a hundred and fifty residents Facilitate communication between families and residents during the active pandemic time .

Education

Certificate in Cardiology Technician

Star Career Academy-Philadelphia - Philadelphia, PA May 2012 to May 2013

Associate's degree in Nursing

Unitec of PR - Aguadilla, PR

September 2005 to May 2008

Skills

• Medication Administration

• Hospital Experience

• Autism Experience (6 years)

• Developmental Disabilities Experience

• Caregiving

• Vital Signs

• Hospital experience

• Leadership

• Customer service

• Hospital experience

• English

• Communication skills

• Computer skills

• Windows

• Bilingual

• Sales

• Microsoft Excel

• Microsoft Office

• Spanish

• Organizational skills

• Microsoft Outlook

• Behavioral health

• Microsoft Word

Languages

• Spanish - Fluent

• English - Fluent

Certifications and Licenses

Nursing PR license

Cardiology Technician license

Driver's License

CPR Certification

First Aid Certification

Additional Information

Experience with dual diagnosis in a group home facility .



Contact this candidate