JESSICA ERIN GRAY
Fox Lake, Il 60020
***************@*****.***
EXPERIENCE:
Logistics/Third-Party shipping Maximum Wide Fulfillment 06-24/07-24 Responsibility’s: Processed incoming packages, inspected, uploading/downloading pictures of incoming packages, reports on products, new shipping labels, resending packages out by FedEx/UPS
Small Business Owner: Loves Cleaning Services 5-2021 - Present Residential and Commercial Cleaning Service
Onsite Property Manager/Cleaning company Randolph Hotel and apartments Fox Lake, IL 600**-*-**** – Present Responsibility’s: Customer service, property showings, rent collection, minor repairs, move out/check out cleanings, ground maintenance, hotel/hostel cleanings, bookings, repair/vender appointment settings
OneMain Financial 04-2022/04-2023 Loan Specialist Responsibility’s: Customer service, booking appointments, loan process/closings, delinquency calls/collections, payments, car financing, updating account/client information, opening/closing duties, life insurance/insurance/sales/noncredit product sales, workday, Microsoft 365, outlook, excel, power point, octa
SunRun Solar Inc. 10-2020/5-2021 RSA: Retail Sales Associate Responsibility’s: Customer service, booking appointments for solar presentations/installs, giving initial info on the solar process, customer service, in store vendor, Workday, Microsoft
Thorntons
09-2019/01-2020
Guest Representative
Responsibility’s: Customer service, money handling, checking in/out inventory, P.O.S., stocking, end of shift close outs/end of day closing reports
Chili's Bar and Grill
10-2010 - 9-2014 Waitress/Bartender/Trainer
Responsibility’s: Customer service, head waitress, training manager/head of training class, bartender/trainer, shift manager, vendor ordering/handling, inventory, P.O.S System, end of day/shift reports
Skinny's South Shore/ Shifters Bar and Food
10-2005/06-2010
Bar Manager/Head Server/Trainer
Responsibility’s: Customer service, money handling, vendor ordering, inventory, bank runs, pay vendor bill/property bills, hiring, training, cook, waitress, hostess, event planning, P.O.S. System, daily reports, payroll
EDUCATION:
AIU
06-2023/expected graduation date 12-2025
Bachelors/Healthcare Management
Ultimate Medical Academy 03-2021/ 07-2023 (online)
Associates/Health, Science Management/Medical Billing and Coding
Gateway Technical
08-2005/10-2008
Associates/Administrative Assistant
ADDITIONAL INFORMATION:
I have over 27 plus years of Customer Service experience along with 20 years of Management experience.
A few of my core skills: team leader, adapt well to change, work well in groups, teachable/coachable, willing/eager to always learn new things.
REFERENCES UPON REQUEST: