Dental Office Manager

TAMI WIAR

Arlington, Texas ***** 817-***-**** *****@***.***

SKILLS

A forward-thinking professional with a solid background in general and orthodontic dentistry, talent acquisition, budgeting, regulatory compliance and reporting. Leverages strong communication and interpersonal skills to increase brand awareness, connect individuals with a company’s mission, and market to a target audience. Driven to achieve results and exceed expectations and serves as a key contributor to the long-range success of a company. EXPERIENCE

Dr. Daniel Ferraro, DDS, Arlington, TX

Office Manager, December 2023 - Present

● Accounting/Dentrix

● Team relationships and training

● Patient relations

● Appointment book control

Anton Cabinetry, Arlington, TX

Office Administrator, October 2022 - November 2023

● Human Resources

● Accounting

● Team Building

Smile Doctors, Arlington, TX

Practice Director, February 2017 - September 2022

● Identify strategy for growth and execute plans to achieve growth goals.

● Marketing throughout the metroplex to increase revenue and brand awareness.

● Full responsibility for revenue, expenses, and budgeting.

● Manage the flow of the practice to ensure compliance, efficiency, and patient satisfaction.

● Responsible for recruiting, selecting, counseling, and performance management.

● Actively oversee team member development by requiring ongoing training, guidance, continuing education and maintaining current documentation of certifications as applicable.

● Responsible for carrying out all company policies and handling information in a confidential manner.

● Ensure compliance with standard practice requirements to manage and minimize risk, including both state and federal guidelines.

● Problem-solving and addressing issues raised by physicians, team members and patients. TamI Wiar, Page 2

Barbre Orthodontics, Arlington, TX

Financial Coordinator, March 2007 - February 2017

● Promoted to Practice Director to assist with transition from Barbre Orthodontics to Smile Doctors.

● Contracting for new patients beginning treatment.

● Insurance verification, claim filing and follow up on past due claims.

● Daily and monthly financial reports.

● Daily bank deposits and balancing of funds.

● Exclusively responsible for accounts receivable including financial arrangements for delinquent accounts; 1700+ active accounts and I averagely achieved 0.09% past due.

● Conflict resolution with patients and responsible parties.

● Employee maintenance in regards to vacation and sick time accrual. SmileWorks Family Dentistry, Arlington, TX

Office Manager, September 2004 - December 2006

● Treatment plan presentation.

● Insurance verification, claim filing and follow up on past due claims.

● Accounts receivable; financial arrangements on delinquent accounts.

● Inventory counts/ordering supplies for both front office and clinical area.

● Team member recruiting, selecting, continuing education and performance management. EDUCATION

Bryan Institute, Arlington, TX

Dental Assisting Certification, September 1989 - February 1990 University of Nebraska - Lincoln

Elementary Education, August 1985 - May 1986

Contact this candidate