Baton Rouge Customer Service

Eric D. Tyson

225-***-**** ****.*********@*****.*** Baton Rouge, LA 70815

Objective

"Multi- faceted, safety-conscious employee with experience in logistics, distribution, process technology, and transportation is seeking a position with an organization that will allow me to utilize my talents to contribute to the company's success.” Skills & Abilities

Strong Analytical skills- possess the ability to analyze data to meet requests and goals.

Adaptability- able to adapt to changing conditions and the needs of management

Customer service- dedicated to serving the end customer as effectively as possible

Computer skills- MS Office components, familiar with navigation and trip logging software, typing 35 wpm

Mechanically inclined- Intermediate construction, repair and maintenance skills

Cargo Handling- experienced in forklift, pallet jack

Communications skills- verbal and technological

CDL Class A

Experience

Delivery Driver- Amazon DSP - Baton Rouge, LA March 2023 to May 2024

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driving record. Heavy Equipment Operator

Parish of East Baton Rouge - Baton Rouge, LA January 2022 to February 2023

Transporting crushed rock, sand, and gravel to and from specified locations. 2

Verifying the types of materials being transported and ensuring that they do not exceed weight restrictions.

Ensuring that the materials are loaded correctly onto the dump truck.

Greasing the dump truck every 5,000 miles.

Inspecting the dump truck before and after every trip, which includes checking the oil, gas and water levels as well as the lights and tires.

Promptly reporting any accidents, injuries or mechanical faults to management. Laborer

Cajun Industries, LLC - Baton Rouge, LA August 2019 to December 2021

Preparing the worksite for installation, including loading and unloading pieces

Safely using riggings and scaffoldings, where necessary

Guiding the crane operator using hand signals

Reading and interpreting architectural drawings, blueprints, and diagrams

Using hand and power tools and machines, such as pneumatics wrenches Education

Baton Rouge Community College August 2002- May 2003 Health Education

Southern A&M University August 1999-May 2001

References

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