Customer Service Delivery Driver
Resume:
Pamela Spencer
Bilingual, detail oriented, and performance focused professional with years of experience in handling cash transactions, ensuring accurate pricing and issuing receipts; problem solving skills in handling escalations; and time management skills in fulfilling numerous and increasing roles and responsibilities. Adept at maintaining long term relationships with diverse individuals for continuous company growth. San Antonio, TX 78220
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate\ Cashier
Doggett Freightliner.-Converse, TX
August 2023 to May 2024
• Provided exceptional customer service to optimize shopping experience and increase sales.
• Managed cash register and processed transactions accurately and efficiently .
• Maintained, organized, and clean work environment to enhance customer satisfaction. Delivery Driver
English Color & Supply.-San Antonio, TX
February 2019 to January 2022
• Managed paperwork and invoices for accurate record keeping and efficient tracking.
• Provided exceptional customer service by delivering orders with a friendly and professional attitude.
• Safely operated delivery vehicle to ensure on-time deliveries and customer satisfaction. Auto Dealership Receptionist
Leif Johnson Ford.-Austin, TX
December 2017 to January 2019
• Managed a high-volume switchboard, directing calls to appropriate staff efficiently .
• Greeted customers with a friendly demeanor, creating a welcoming atmosphere in the dealership.
• Provided administrative support by organizing files, processing paperwork, and maintaining office supplies.
• Assisted in scheduling service appointments and coordinating vehicle pick-ups with customers. Education
HIGH SCHOOL DIPLOMA
Edinburg High School - Edinburg, TX
1993 to 1997
Skills
• Cash Management and Processing- took charge of issuing receipts, processing refunds, and collecting cash and credit payments
• Customer Service and Relations - Adept at providing exceptional service to customers to ensure satisfaction, repeat business, as well as significant increase of profits
• Conflict Resolution
• Team Collaboration- Effective in training, assisting, and motivating staff to achieve outstanding work performance
• Communication skills
• Sales
• Janitorial experience
• Cleaning
• Commercial cleaning
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
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