Tour Guide Customer Service sales Bitcoin
Resume:
Isaias Bermudez-Martes
Tour Guide
Miami Beach, FL 33141
****************@*****.***
I want to be part of a business that is fair to its team and allows room for growth Authorized to work in the US for any employer
Work Experience
Tour Guide
Big Bus Miami-Miami, FL
June 2024 to July 2024
Provide Fun & Historic bus tours of Miami and Miami Beach. Tour Guide
Attractions4us-Miami, FL
January 2015 to July 2024
Provide Fun & Historic Walking tours of Miami and Miami Beach. Transportation agent
Miami Beach Convention Center-Miami Beach, FL
November 2022 to August 2023
Coordinate traffic during events to avoid traffic, congestion, or road blocks. Customer Service Representative
Paradox Museum-Miami, FL
September 2022 to April 2023
Provide guidance and assistance to Museum guest as they explore exhibits, and general maintenance of the Museum.
Tour Guide
openmiami.com-Miami Beach, FL
March 2022 to December 2022
Provide fun and knowledgeable tours in English or Spanish in a private tour bus of Miami's main neighborhoods like South Beach, Bayside, Brickell, and more. Uber/Lyft Driver
Lyft & Uber-Miami Beach, FL
July 2021 to September 2022
Drive passengers to and from designated destinations. Tour Guide
Bayride Tours-Miami Beach, FL
March 2021 to July 2021
I provide fun tours on a boat of Miami's Star Island, Hibiscus Island, and Palm Island. Tour Guide
Big Bus Tours New York-New York, NY
July 2019 to March 2020
Provide a fun tour of NewYork City's Historical Landmarks as well as the new landscape being currently built in Manhattan.
Civil Park Worker
NYC DEPARTMENT OF ENVIRONMENTAL PROTECTION-Bronx, NY March 2017 to January 2019
Seasonal worker assisting in the general maintenance of rain gardens in the Bronx, including edging, seeding, snow removal, cultivating, fertilizing, trimming, sweeping, removal of sediments and raking of litter, and the transportation of coworkers to and from job destinations. NYC Official Visitor Center in Time Square
MIGHTYMONGOOSE, INC
April 2016 to October 2016
Provide complete and accurate information about NYC attractions and made $1,200-$2,000 in sales daily at the NYC Official Visitor Center in Time Square
Ticket Agent Supervisor
FMM TRADING, LLC
March 2014 to March 2016
Sale tickets for Hornblower cruises, Water Taxi, and Helicopter Flight Services which are tours of the Brooklyn Bridge, Statute of Liberty, and the One World Observatory in NYC. As well as supervise the cash and credit card transactions of other ticket agents. ($25,000 in Commission sales per yr) Education
Saylor.org in Bitcoin
Saylor academy - New York, NY
January 2023 to January 2023
Skills
• Microsoft Word
• Microsoft Excel
• Driving
• Landscape Maintenance
• Spanish
• Delivery Driver Experience
• Gardening
• Basic math
• Customer service
• Sales
• English
• Multilingual
• Bus Driving
• Bilingual
• Documentation review
• Cash handling
• Guest services
• Customer service
• POS
• Upselling
• Guest relations
• Sales
• Retail sales
• Front desk
• HVAC
• Paralegal experience
• Carpentry
• Documentation review
• Horticulture
• Plumbing
• Classroom experience
• Driving
• Photography
• Porter experience
• Snow plowing
• Social media management
• Cash register
• Supervising experience
• Windows
• Analysis skills
• Negotiation
• Security
• Research
• Communication skills
• Computer skills
• Hotel experience
• Microsoft Office
• Crew management
• Management
• Organizational skills
• Janitorial experience
• Restaurant experience
• Hospital experience
• Surgery
• Customer support
Certifications and Licenses
Tour Guide
January 2019 to January 2021
CDL Class C with passenger endorsement
January 2019 to January 2024
Driver's License
CPR Certification
Assessments
Filing & organization — Completed
October 2020
Arranging and managing information or materials using a set of rules Full results: Completed
Analyzing data — Proficient
October 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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