IT Specialist

Shubham Verma

* *******

TT Specialist with *+ years of industry experience and handled a

team of 8 agents Astrongleader who works well under pressure,

and exudes positivity. Highly organized, and skilled in written and

verbal communication. Experienced withthe latest cutting edge

evelopment tools and procedures. Ableto effectively self manage

uring independent projects, aswell s collaborate as part of a

productive team,

Employment History

TT Specialist at Teleperformance, Mohali

ve worked as an AMCC (Asistant Manager in T Team at

Teleperformance for 2+ years and handled a team of 8 agents and our

rain responsibilities were

+ Making sure that Networkis up 24 7

+ Making sure that systems are upto date

+ Configuring Operating Systems (Windows)

+ Technical Support

+ Troubleshooting hardware and softwareissues

+ Monitoring systems

+ Ensuring antivrus/antimalware ae alwaysuup and effective.

+ Asset Management like assigning new desktop, laptop, licenses

tc to new joiners and ensuring recovery from employees leaving

the company,

+ Maintenance of servers

+ Working with Active Directory

+ Working with softwares Office 365, Symantec, Altiris, Microsoft

LAPS, vidWare Citrix), Backup solutions (One rive)

‘© Education

Tech (Computer Science and Engineering), ABN.G.LET, Shimla,

Shimla

ve completed BTech with € 5 CGPAand alo created projecton facial

recognition using Python,

C.LS.E (Certified Information Security Expert), Cyber Defence:

Intelligence, Mohali

"ve theoretical and practical sil in

+ Network Security

+ OSand Database Security

+ Web Application Security

+ Forensics

Detaits

Bilaspur, Himachal Pradesh

india

shubhamv24s3@gmalLcom

Links

Linkedin

skits

Fast Leamer

Decision Making

Adaptability

Teamwork Skills

Networking

Python

Leadership

Communication

Time Management

Contact this candidate