Exceptional Customer Service

BRITTANY MYRIAH HICKS-HOWARD

***************@*****.*** 321-***-****)

Versatile professional uniquely equipped to provide excellent customer service in diverse work environments. Effortlessly able to match service according to diverse environments - from family friendly childcare to sophisticated nightlife clientele. Highlighted Skills

● Personable, with excellent written and oral communication skills.

● Complex problem solving

● Able to be on feet for long periods of time.

● Experienced with delegation and working under collaborative supervision.

● Answer event related queries posed by existing and prospective customers

● Solidified relationships with partners, and individuals effectively building strong network of resources

Experience

MSG Sphere- Las Vegas, NV

October 2024

Vendor- Attending events/concerts to help promote/ sell products to customers, building long lasting relationships with clients, helping push products, negotiating and closing sales. Campbell Union School District- San Jose,CA

March- September 2023

Teacher assistant- Under general supervision of the Expanded Learning administrators and Site Manager, Leaders will work in the after school extended learning programs to support safe and enriching recreational programs for elementary and middle school students. ICHINA- San jose,CA

May 2022-September 2022

VIP Hostess- Coordinate and assist all VIP clients in the dining room. Accommodating guest walk-ins and arranging private lounges for VIP customers. Using the Opentable system on tablets for updating tables, making reservations, seating VIP parties and guests. Social Lady Lounge and Bar- San Jose, CA

Hostess/Assistant Promoter : Greeted/welcomed guests into the venue. Checked in RSVP and answered queries for customers. Assisted with VIP seating and offered food/drink menu. Worked with management to update party trends and plan for future events. Education 2022-2023: Communications Media 2015: Mt. Pleasant High School - High School Diploma 2015-2019: Evergreen and San Jose Community Colleges Studied Communication,Technology and Journalism.