Data Entry Customer Service

MUHAMMAD ALI LANJAR

Lexington, KY 859-***-**** *************@*****.***

SUMMARY/PROFILE/OBJECTIVE

Dependable and detail-oriented professional seeking to leverage extensive experience in security and office settings to contribute to company success. Known for being hardworking, ethical, and committed to excellence. Eager to expand skills and support team goals.

EDUCATION

Bachelor of Arts in International Relations Sindh University of Arts Sciences and Technology

Certificate in Pre-Medical Sciences Jamshoro Sindh Muslin Science Higher Secondary School

Government Boys High Unerpur Secondary School

SKILLS/QUALIFICATIONS

Customer Service

Good Judgement

Emergency Situations

Attention to detail

Critical thinking

Dependability

Time management

Data entry

Growth mindset

Positivity

Empathy

Adaptability

Multi-tasking

Teamwork

Listening

WORK EXPERIENCE

NIV Consular Section U.S. Consulate General Karachi June 2015-June 2024

Visa Assistant (Non-immigrant)

Performed a wide range of consular duties related to non-immigrant visa services

Adhering to standard operating procedures and established visa processing guidelines

Responsibilities included data entry, document review, correspondence, passport manifesting, visa printing, and general office tasks

Maintained a strong customer service focus in a visa unit that interacted with applicants

Demonstrated keen attention to detail to identify trends and potential issues, escalation as needed

Fully cross-trained to handle various roles based on visa demand and scheduling

Regional Security Office U.S. Consulate Karachi April 2013- May 2015

Surveillance Detection Monitor Shift Supervisor May 2007- May 2012

Conducted security monitoring operations to provide coverage for facilities, operations, employees and family members

Responsibilities included observing and analyzing people, events, and media.

Detecting indicators of imminent attacks and reporting when need be

Providing real-life emergency notifications to the constable general

Public Affairs Section U.S. Consulate General Karachi May 2012- March 2013

Assistant

Responsible for reading local English, Urda and Sindhi newspapers and finding pertinent media clips for the U.S. Consulate General Karachi

Scanning all clips and sending them to senior information specialist

Translation od Sindhi newspaper headlines into English

Preparing necessary paperwork or materials

Capital City Police of Karachi Karachi, Pakistan Sept 2002- March 2007

Constable of Sindh Police

Protecting the community

Enforcing laws

Posted in Sehala police station in Islamabad

Received formal police recruitment training from Islamabad police training center

Responsible for diplomatic areas in Islamabad

Contact this candidate