Front Office Customer Support
Resume:
CURRICULUM VITAE
OBJECTIVES
Miname is Darwin Perez,I am 32 years old from Ecuador I worked in different companies and thus learned to improve my attitudes that learned in the university to be able to reach the positions of responsibility in my different jobs.
Now I would like to have the opportunity to learn more a bout a country that is one of the best In the world to continue growing as a professional. PERSONAL DETAILS
-Name:
Darwin Leodan Perez
Villafuerte
-Date of birth:
04/09/1991
-Nationality:
Ecuadorean
-Correo
****************************@*****.***
-Phone
SKILLS
-Leadership and team
management
-Creativity and innovation.
Persuasion,negotiationand sales
-Adaptability andflexibility.
Productivity andtimemanagement
LANGUAGES
-English:Intermediate
-Italian:Basic
COMPUTER SKILLS
-MicrosoftOffice -
Photoshop
INTERESTS
VISA DETAILS
Hospitality and program work h2b: Program Work Visa Department: Food Beverage and Front Office.
ACADEMIC ACHIEVEMENTS
09/2003 to 06/2009
High School “Oscar Efren Reyes” Graduate
https://www.istoscarefrenreyes.edu.ecBaños
de Agua Santa,Ecuador
09/2014 to 04/2020
Degree Tourism and Hospitality
Universidad Tecnica de Ambato
https://www.uta.edu.ec/v3.2/uta/
Ambato-Ecuador
PROFESSIONALEXPERIENCE
02/2015 to 11/2015
Ecuaventura,Baños de Agua Santa, Ecuador
Position: Guidein Trekking
12/2015 to 03/2016
Imagine Ecuador, Baños de Agua Santa, Ecuador
Position: Customer Support
• Confirm bookings, manage resort’s bookings.
• Receive and great guest, assign activities.
• Organize duties and schedules for interns at the tour. 01/2017 to 05/2018
Geotours, Baños de Agua Santa,Ecuador
Position: Guide and Sales Customer
• Reservations for outdoor activities
• Assistant adventure sports guide•
Organize tours
• Handle money, prepare invoice–payments
-LearnIngles
-Soccer
- parks and hike
06/2019 to 03/2020
Green Forest Ecolodge, Sucumbios, Ecuador
Position: Administrator
Organize Rooms, Saloons, Amenities for guests.
• I am In charge of organizing dining room for guests.
• All needs in the lodge lunch time.
• Purchasing, Invoicing, Inventory control.
• Banquets service, events.
06/2019 to 02/2021
Happy Llama (Cafeteria), Bañosde Agua Santa, Ecuador Position: Manager and Marketing
• Serve to clients with beverages.
• Provide information about ecuadorian coffee.
05/2021–04/2022
Omni Mount Washington Hotel
New Hampshire Bretton Woods
Position: Food and services
• Catering and Events.
• Serve to clients with beverages.
• Provide information about beverage selections.
• Dinner Server.
• Breakfast Server.
11/2022–08/2023
Ocean Edge Marina Resort
Key West Florida
Position: Food and services
• Catering and Events.
• Serve to clients with beverages.
• Provide information about beverage or menu of the day.
• Lunch Server.
• Breakfast Server.
01/2024–08/2024
Chula Vista Resort
Wisconsin
Position: Water Park
• Breakfast Server
• Catering and Events.
• Purchasing, Invoicing, Inventory control.
• Provide information about activities.
ADDITIONALSKILLS EXPERIENCE AWARDS
Skills
Video sediting,Typing 40 wpm, Internet, Social Media Computer Programs: Microsoft Office all applications,Adobe Photoshop, Adobe Audition, Adobe Premier Industry specific sites. TripAdvisor, Lonely Planet, Viator Languages Spoken. Spanish Native, English- Intermediate, Italian-Beginner Others. Kills: Multi-tasking, customer service, crowd control,and guiding people. REFEREES
Date:Start/end
date
Janury2014
September2015
Date:Start/end
date
Janury2017
May 2018
Date:Start/end
date June
2019 March
2020
Date:Start/end
date March
2021 March
2022
Date:Start/end
date
2022Novembe
2023 August
Date:Start/end
date
2024 January
2024 October
Company name :Santa CruzHostal
www.santacruzoackers.com
Position:Hospitalityand Reception
Duties: Reception
Monica Flores
Company name :GeotoursCIA LTDA
www.geotoursbanios.com
Position:Reception andMarketing
Duties: Reception
Manager Geovanny Romo
Number;+593-*********
Company name :Ecolodge GreenForest
www.greenforestlodge.com
Position:Administration and Marketing
Duties: Manager
Manager
GeovanyRomoand Mario Taipe.
Number:+593-********
Company name : OmniMount Washintong
https://www.omnihotels.com
Position : Food and Beverage
Duties:Server
Manager
JD Roberts/ Jessica Gilbo
Number: 603-***-**** /518-***-****
Company name : Oceans Edge Marina
Resort
https://www.oceansedgekeywest.com
Position : Food and Beverage
Duties: Server
Manager
Adrian Horvath/ Jeni Mendoza
Number:305-***-**** /305-***-****
Company name : Chula Vista resort
www.chulavistaresort.com
Position : Water Park
Duties: Water Park
Assistant
Manager Director:
Daniel Kube
**********@****************.***
*******@****************.***
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