Customer Service Restaurant Busser

Restaurant Busser/Waiter

Mitesh Choudhari

**44B, 69™ Street, Woodside, NY 11377

+1-201-***-****, *****************@*****.***

RESTAURANT WAITER

Committed to total patron satisfaction through provision of exceptional table

service.

PROFILE

+ 3+ years’ progressive experience as a waiter and server with renowned Indian

restaurants.

* Competent at servicing banquets and managing special events at a restaurant.

+ Well-versed in setting tables and preparing and serving food and beverages

according to set instructions.

* Track record of upselling through suggestive selling techniques, maintain the work

decorum.

+ Exceptional sales and customer service acumen.

CORE COMPETENCIES AND SKILLS

Writing Taking Orders — Answering Phone — F&B Service

— POS System ~ Identification Checking — Table Preparation/Cleaning

— Payment Collection —Menu Recommendation —_— Sanitation

— Bill Generation

SYNOPSIS OF ACHIEVEMENTS

* Suggested a program of free gift cards with lunch meals which led to a high

volume of clientele at a time of low customer traffic.

* Developed an excellent team of servers through effective training and leadership.

* Increased employee's morale by suggesting Employee of the Month contest, now a

regular feature of the restaurant

HOSPITALITY EXPERIENCE

Malai Marke RESTAURANT, NY Jan 2019 to Present

Waiter

+ Welcome customers as they arrive and ask for seating preferences

* Seat customers and offer welcome drinks and menu

* Take food and beverage orders and communicate to the kitchen through POS

system

* Deliver orders to the table in a timely manner

* Ensure quantity, quality, and accuracy of order

* Set up food stations and tables as directed

* Clean tables and ensure that they are bussed appropriately

* Mix and serve drinks as directed

Nirvana RESTAURANT, NJ Jan 2017 to Dec 2018

Server

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