Cleaning Specialist Customer Service
Resume:
CARL M.JOHNSON
cjohnson******@gmail,com
Chester, NY 10918 205-***-**** **************@*****.*** Professional Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Focused Cleaning Specialist providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Talented Cleaning Specialist with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization and cleanliness. Results-driven Cleaning Specialist excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Trustworthy individual with 2 years of experience cleaning commercial buildings. Dynamic organizational, time management and thoroughness skills. Known for completing timely and efficiently within required timeframes. Structured cleaning Specialists enthusiastically completes cleaning tasks and offers skills in light maintenance. Multitasking and attentive individuals willing to work any available shift. Excellent team worker who cooperates to complete large jobs quickly.
Seasoned facilities team member with expertise in cleaning, stocking and maintaining small and large facilities. Takes pride in maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Reliable and honest cleaning specialist skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Skilled Cleaning Specialist with more than 2 years experience in housekeeping and custodial maintenance. Possessing superb interpersonal and communication skills. Reliable employee seeking Cleaning Specialist position. Offering excellent communication and good judgment. Skills
Conscientious and
Detail-Oriented Positive Team
Player
Physical Stamina
Communication and Interpersonal
Skills Industrial Equipment Operation
Strong Work Ethic
Site Inspection and Evaluation
Supply Inventory Management
Productivity and Time
Management Trash Collection and
Removal
Quality Control
Multitasking and Prioritization
Facility and Site Cleaning
Decision Making
Floor Polishing and Buffing
Flexible Schedule
Work History
Carpet Steaming and
Shampooing Basic Mathematics
Surface Sanitizing
Valid State License
OSHA Compliance
Adaptable and Flexible
Daily Facilities Cleaning
Heavy Lifting
Cleaning Solution
Preparation Exterior Window
Cleaning
Minor Mechanical Repair
Team Collaboration
Hand and Power Tool
Operation Use of Chemical
Cleaners
Willingness to Learn
Checklists and Recordkeeping
Cleaning Specialist 07/2021 to Current Stan's Reliable Cleaning Inc. – Goshen, NY Handled equipment, chemicals and materials properly and with caution. Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness. Delivered quality customer service to address urgent needs and cleaning requests. Worked on a cleaning team to service hotels, offices and other commercial buildings. Organized and used industrial cleaning products following strict safety procedures. Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers. Ordered and stocked cleaning supplies based on current workload and upcoming jobs. Emptied trash cans and transported waste to collection areas. Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls. Used time management and efficient cleaning methods to meet deadlines. Maintained optimal supply levels to meet daily and special cleaning needs. Supervised supplies in inventory and submitted reorder requests. Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors. Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Emptied waste paper and other trash from premises and moved to appropriate receptacles. Identified repair needs and major maintenance concerns, and escalated issues to management.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Maintained floor cleaning and waxing equipment.
Receiving/Stocker 11/2021 to 01/2022 Lowe's – West Nyack, NY Operated manual and electric pallet jacks, safely relocating heavy merchandise on the sales floor for timely stocking.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Alternate goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked.
Operated RF scanners to track merchandise and verify contents of containers. Collaborated with the backroom and receiving team, working night shifts to support inventory fulfillment goals.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Maintained inventory and ordered new supplies to meet expected needs. Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns. Performed inventory control, such as counting and stocking merchandise. Maintained fitness in order to move merchandise efficiently and safely. Maintained effective team member communication.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update the system.
Created balanced pallets to support efficient and safe sales floor replenishment. Consistently lifted materials weighing as much as 100 pounds. Unloaded daily delivery trucks using equipment such as electric pallet jacks and various equipment to quickly remove and stage products.
Simplified shipping and receiving processes for improved workflow. Demonstrated strong communication skills and understanding of packing slip processing requirements.
Education
NA: NA 01/2001 Monroe Woodbury High School - Monroe, NY RELATED WORK EXPERIENCE INCLUDES:
● Shope Rite Newburgh/Spring Valley, NY/ Monroe, NY 1/05-12/05
● Dunkin Donuts Florida, NY 2005
● BurgerKing Monroe, NY 1999
● Subway Monroe, NY 1998
● Horizon Monsey, NY 06/01/2022-inactive
● BRIDGES West Nyack, NY 01/01/2022-inactive
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