Front Desk Night Auditor

EDUCATION

****

Baccalaureate in Literature and Human

science

****/**** ********** ******(bac+2)

university of Legal, Economic and

Social

Sciences ibn Zohr

PROFESSIONAL EXPERIENCES

Sep 2021 - Oct 2023

Head waiter in riad Nesma suites and spa

Greet and seat customers in a friendly and

efficient manner. Supervise and coordinate

the work of the waitstaff to ensure high-

quality service.

Handle customer complaints and resolve

issues in a professional manner.

Coordinate with the kitchen staff to ensure

that orders are prepared

Feb 2021 - Nov 2021

Receptionist in riad Dar ANIKA

Greeted clients and provided them with

information and superior services.

Manage guest check in/check out procedures

and satisfaction of the guests receive calls and

emails, make reservation

Mar 2020 - Nov 2020

Night auditor in riad Julia

Check in guests who arrive late at night and

handle any guest requests or issues.

Prepare reports and summaries of hotel

operations for management.

Ensure the safety and security of the hotel

during the night shift.

Assist with front desk tasks such

as answering phones, making

Contact this candidate