Night Auditor Personal Care
Resume:
Minthia Bethea
North Charleston, SC *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Night Auditor
Embassy Suites - North Charleston, SC
February 2021 to Present
Check in/check out guests, run daily reports, any type and all kinds of guest services. CSR, GSR, Housekeeper
In Every Story Staffing - Charleston, SC
June 2012 to Present
Various temporary assignments Grand Bohemian Hotel 11mos Room Attendant Charleston Harbor Resorts 7mos Guest Service Rep various others Night Auditor
Holiday Inn Express and Suites - North Charleston, SC February 2019 to February 2021
Deliver the best hospitable service and personal care for guests. Efficient checkin/checkout courteously. Guest requests promptly met and handled to the fullest. GSR/Night Auditor
DoubleTree by Hilton - Mount Pleasant, SC
November 2019 to January 2020
Deliver the best hospitable service and personal care for guests. Efficient checkin/checkout courteously Guest requests promptly met and handled to the fullest Night Auditor
Quality Inn and Suites - Mount Pleasant, NC
May 2018 to October 2019
Check in/check out guest, meet the needs and accommodate guest, run, balance and distribution of audit reports accordingly
GSR / Night Auditor
Best Western Hotels & Resorts - Mount Pleasant, SC August 2016 to May 2018
Deliver the best hospitable service and personal care for guests. Efficient checkin/checkout courteously. Guest requests promptly met and handled to the fullest. GSR / Night Auditor
Holiday Inn - Charleston, SC
March 2011 to May 2016
Balanced and run audit reports, check in/check out guest, reservations, honor all request of guest Relief Auditor/Housekeeping Supervisor
Best Western Hotels & Resorts - Charleston, SC
September 2008 to March 2011
As Skipping Spvr-Scheduling, room inspection, supplies maintenance As Relief Auditor-Check in/check out guest, reservations, balance, run, print audit reports and general customer services. Guest Services Representatives
Quality Inn/Suites Hotel - Charleston, SC
March 2005 to August 2008
Balance, run/print audit reports, check ins/check outs, guest service request, reservations, breakfast set- up and customer services.
Office Manager
Sofa Super Store - Charleston, SC
November 1997 to March 2000
Solely managed financing, delivery scheduling, customer services with heavy phone and computer activity, occasional floor sales when required.
Education
Associate in Business Administration
LaGuardia Community College - New York, NY
1981
Customer Service
Andrew Jackson High School - New York, NY
1980
Skills
• Sales Skills: Influence & Negotiation -- Highly Proficient January 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Highly Proficient
Night Auditor (Hotel) -- Highly Proficient
January 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Customer Service Skills -- Proficient
February 2020
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Front Desk Agent (Hotel) -- Highly Proficient
May 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Night Auditor (Hotel) -- Highly Proficient
January 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Customer Service -- Completed
May 2020
Identifying and resolving common customer issues.
Full results: Completed
Customer Focus & Orientation -- Highly Proficient
February 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Auditing
• Cash Handling
• Guest Services
• Night Audit
• Office Management
• Store Management Experience
• Hotel experience
• English
• Auditing
• Office management
• Customer service
• Guest services
• Front desk
• Hotel experience
• Cash handling
• Negotiation
Assessments
Customer service — Completed
May 2020
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate