Customer Service Warehouse Safety

John Kofi KariKari

Gaithersburg, Maryland, *****

845-***-**** ******************@*****.***

Skills

Warehouse Safety

Product Organization

Workplace Organization

Product Procurement

Customer Service

Cash Handling

Accounting

Merchandising

Ledger Creation/Updating

Experience

Rite Aid Pharmacy

Stocker/Cashier Feb2017-Mar2022

Managed inventory levels by efficiently stocking shelves, ensuring products were readily available for customers, and maintaining proper organization according to Rite Aid's merchandising standards.

Demonstrated exceptional customer service skills by assisting customers with inquiries, locating items, and providing product recommendations.

Operated cash registers accurately and efficiently, processing transactions, handling cash, credit, and debit payments, and reconciling cash drawers according to Rite Aid's cash handling procedures.

Maintained cleanliness and organization of the store, including front-end and back-end areas, ensuring a pleasant shopping environment for customers.

Collaborated with team members to execute promotions, sales events, and seasonal displays.

Followed safety protocols and procedures to prevent accidents and ensure a safe working environment for both customers and employees.

Assisted with receiving and unloading merchandise deliveries, verifying shipment contents, and accurately documenting inventory levels, contributing to efficient inventory management practices.

Proactively identified opportunities for process improvement and efficiency enhancement, providing valuable feedback to management and contributing to the overall success of the store

B&B Beauty Supply Shop

Stocker/Cashier Nov2022 – March2024

Participated in regular inventory audits and cycle counts to verify stock accuracy, identify discrepancies, and reconcile inventory records, ensuring data integrity and minimizing shrinkage.

Stocked and Faced merchandise on store shelves

Efficiently managed the receiving process for incoming merchandise, including unloading delivery trucks, verifying shipment contents, and inspecting products for quality and accuracy.

Collaborated with purchasing department to forecast inventory needs, place orders for replenishment stock, and monitor inventory levels to prevent stockouts and overstock situations.

Conducted thorough inspections of received merchandise to identify any damages, defects, or discrepancies, promptly reporting issues to management and coordinating returns or replacements as needed.

Operated cash registers accurately and efficiently, processing transactions, handling cash, credit, and debit payments, and reconciling cash drawers.

Education

Akosombo International School Graduated May 1982

12 Grade HS Diploma

Accra Polytechnic Graduated Oct 1984

Metal Machining (One) Shaping and Turning

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