Project Management P E
Resume:
********@*****.***
Celina, Texas
C O N T A C T P R O F I L E
K E Y C O M P E T E N C I E S
E D U C A T I O N
P R O F E S S I O N A L E X P E R I E N C E
Project management
Strategic planning
Clinical evaluations
Medical case and DME reviews
Productivity reporting
Leadership and mentoring
Communication skills (written and verbal)
Strong presentation skills
Adaptable and a team player
Angelo State University
Bachelor of Science, Nursing (2016)
RN Nursing License (2012)
Associate of Applied Science, Nursing (2011)
Operations Solution Architect (Optum)
Determine reporting needs and collaborate with data teams to ensure the development of innovation
Deploy solutions and updates that consistently meet industry standards and customer expectations
Identify concerns and inefficiencies, bringing resolutions through complex problem-solving (especially post-deployment)
Drive ideation and development of high-valued, evidenced-based approaches and industry-leading solutions
Share ideas so they can be understood by a wide variety of clinical and non- clinical audiences
Participate in pilots, project development, and process changes when needed Assisted with OPTUM DME MED NEC YES DME training
Coach, mentor, assist, and lead within a fast-paced environment that requires high-quality solutions
Enterprise OSA who works on projects that encompass all lines of business (LOBs) and all areas within the electronic claims submission (ECS) Department. Reports to and supports the director of the department to assist in project management and solutioning for new technologies and process changes within the ECS. Able to translate complex issues and implement solutions with our IT and clinical teams to ensure we meet our business goals and objectives. Experienced in managed care with an understanding utilization review process. Keeps production above 100% and maintains quality while performing additional duties. APRIL 2022 - PRESENT
A results-oriented Operations Solution Architect with more than 25 years of nursing experience, Angie is a strong candidate that specializes in project management, problem- solving, and resolution deployment. Her extensive experience in the development and implementation of solutions within the healthcare ECS sector has led her teams to improve partnerships and patient care. A quick-learning self-starter, Angie is a self- motivated and dependable team player. Her ability to work in a community setting and work with a diverse group of clients in both a clinic and home setting is a great asset. ANGELITA WRIGHT, RN, BSN
R E G I S T E R E D N U R S E
Guided and lead the team to meet individual and team performance metrics Established and supported staff development goals
Ensured directions, priorities, reports, and assignments were communicated (clearly, accurately, appropriately, and timely) and that all team metrics were met Monitored and audited non-clinical coordinators to ensure that clinical criteria guidelines were being followed
Worked independently and collaboratively with directors and non-clinical partners Able to organize and set priorities when working with a large group of clients that range in age from children, adolescents, middle-aged, and geriatric populations Service Hero Winner, 2017
As Interim Supervisor for Custom Team in CCR, supervised a team of 15 non-clinical coordinators. Responsible for monitoring and measuring team metrics and productivity reporting. Gathered metric data on staff performance, and communicated metric results to direct reports via monthly scorecard and one-on-one meetings. Resolved issues and provided guidance to team members. Ensured adequate training, precepting, and coaching was provided to direct reports as needed and new team members. S K I L L S
Office365 & Teams (Excel, Word, Power Point)
Webex Rightfax Jabber
Time and case management
Multiple systems (Pulse and Aerial)
Onshore and offshore teams
MCG and/or InterQual guidelines
SME (DME, prosthetic, wheelchair)
Admissions, discharges, and patient instruction
CPR Certified
CCR: RN, BSN, SME (United Healthcare/Optum) 2012 - 2022 References Available Upon Request
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