Delivery Driver Customer Service and warehouse

Carlos Rosa Lopez

407-***-**** **********@****.*** Kissimmee, FL 34743

SUMMARY

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [Number] years delivers energetic approach to meeting expectations. Hardworking Delivery Driver with [Number] years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Customer Service

Local Delivery

Dispatch Communication

Safe Driving Record

Positive Attitude

Valid Driver's License

Clean MVR

Excellent Sense of Direction

Loading and Unloading

Punctual and Reliable

Responsible Driver

Problem-Solving

Four-Axle Vehicles

Experienced Manual Transmission Driver

Clean Driving Record

Attention to Detail

Defensive Driving

Forklift Operation

Package Scanning

Stocking and Inventory

Safe Driving

GPS Navigation

Skilled Forklift Operator

Lifts up to 50 Pounds

Vehicle Inspections

Cargo Handling

Vehicle Maintenance

Pallet Jack and Hand Truck Operation

Shipping and Packaging

EXPERIENCE

Delivery Driver, Granite & Marble Gallery, August 2022-Current Orlando, FL

Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Obeyed traffic laws and follow established traffic and transportation procedures. Inspected vehicle and maintained gas, oil and water levels. Checked shipping papers to determine nature of load and presence of hazardous materials. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents. Loaded and unloaded vehicles at distribution center and delivery address. Kept accurate logs of all deliveries and trips.

Inspected vehicles' condition, supplies and equipment before and after trips Reported delays and accidents to stations using telephones or two-way radios. Filed vehicle logs, cargo records or billing statements according to company regulations. Conducted emergency vehicle repairs to restore safety and dependability. Operated manual and mechanical equipment safely to minimize injury and accident risks. Warehouse Supervisor, Grendeneusa, November 2009-July 2022 Orlando, FL

Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.

Worked additional hours and shifts to meet tight deadlines during peak periods. Generated warehouse shipping documents, packing lists and invoices. Enforced strict safety procedures and protocols through successful management of warehouse team members.

Trained staff on material handling processes to reduce shipping times. Reviewed inventory sheet against shipments received and alerted manager of discrepancies. Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.

Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Operated forklifts to fill or empty overhead spaces. Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.

Delivery Driver, FASTSHOES INC, February 2017-May 2019 Kissimmee, FL

Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Obeyed traffic laws and follow established traffic and transportation procedures. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Delivered rush merchandise on tight schedules to meet customer targets. Loaded trucks and safely secured merchandise to prevent damage during transportation. Verified deliveries against shipping instructions prior to delivering to customers. Reviewed delivery documents and orders and reported errors to supervisor. Presented order bills and collected payments for deliveries. Operated manual and mechanical equipment safely to minimize injury and accident risks. EDUCATION AND TRAINING

GED

Winter Park Tech, Orlando, FL May 2005

LANGUAGES

Spanish:

Full Professional

English:

Full Professional

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