Sales Associate Representative

PROFESSIONAL SUMMARY

Enthusiastic and customer oriented with 6+ years experience as Sales Associate obtaining proven track record of exceeding sales targets. Keen to utilize my expertise sales technique, interpersonal skills to improve and strengthen the CRM, POS, providing exceptional customer service and team collaboration. Attentive and empathic to customer needs with strong skills in problem solving, negotiation, persuasion and communication. EXPERIENCE

X-TIGI MOBILE

Sales Associate/Representative 2019-2023

Assisted 50+ customers per day on electronics products information, satisfactory answers to questions from customers.

Processed sales transactions and assist handle the cash register, also managed store inventory process.

Developed and implemented a sales strategy that resulted to 25% increase in new customer acquisition.

Negotiated and closed deals with new customer exceeding quarterly sales target by 15%.

Maintained accurate customer record and monitored customer feedback resulting in a 93% customer satisfaction rate and increase in repeat business.

Participated in trade shows and other promotional events.

Achieved a recognition award for 3 years of faithful and loyal service as marketing team supervisor 30th December 2022.

BANO PLUS

Technical Sales Representative 2010-2012

Travelled, prospected and marketing technical products for industries

Customer’s needs were analyzed and solved to satisfaction.

Developed and executed effective sales strategies to maximize potential opportunities.

Successfully increased sales revenue by 10% over the course of one in a highly competitive market REDDY’S GLOBAL

Sales Representative 2006-2010

Prospected, won over and proposed liquor products to potential customers while maintaining a perfect follow up of customer satisfaction.

Collaborated with team members to hit and exceed monthly targets.

Direct contact with customer through delivery to boost customer relationship management and Point of sale system.

Participated in trade shows and other promotional events

Negotiated sales contracts and close deals.

DIEUDONNE OBENSON NKENG

Sales Associate

Address Douala Cameroon

Phone +237-********* / +237-*********

Email ***********@*****.***

ISENBECK Cameroon

Sales Associate May 2005 - August 2005

Formulate and execute compelling seasonal sales promotion of brewery products resulting over 35% increase in sales for 4 consecutive months in the year 2005 in a competitive market.

Proactively interact with customers to recommend products that best suit their tastes, interest, and needs, achieving more than 97% in customer satisfaction rate.

Utilized strategic selling skills and customer buying habits to target new accounts and maintain long-term relationship.

Assisted team members when necessary in handling cash register, organizing inventory room, labeling products, unloading merchandise, and cleaning up.

Cameroon BREVERAGE

Sales Associate and representative January 2005 - March 2005

Prospected and helped an average of 50 customers per day by responding to inquiries and locating product.

Managed sales operation to accomplish business goal.

Offered top-notch customer support that boosted sales by 15%.

Used feedback from customer and personal observations to better capitalize on sales opportunities. EDUCATION

GCE Advanced Level ( High School Diploma) 2004

Government Bilingual High School Molyko, Buea

GCE Ordinary Level ( Secondary School Diploma) 2001 Mamfe External ( Government High School Mamfe)

SKILLS

Product Knowledge

Organizational skills

Problem Solving

Communication

Attention to details

Customer Relationship Management

Point of Sales System

Team work

Positive Attitude

Interpersonal Skills

Presentation Skills

Multitasking Skills

Time Managing Skills

Team Leadership

Retail Software Skills

LANGUAGE

FRENCH

ENGLISH

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