Medical Billing Customer Service
Resume:
Nichol Williamson
Medical Billing and Coding
Vernal, UT 84078
**********@*****.***
Work Experience
Senior Subject Matter Expert
Apria Healthcare-Remote
January 2020 to Present
SME Patient Qualification Sr. Job requirements include DME coding, use of HCPCS and ICD-10. Priority O2, DME and CPAP specialist for GEO West division. Auth submissions, medical records classifications, and using payor specific guidelines for documentation and authorization submissions. Fluent in medical terminology and multiple information systems. Awarded the GOAT for May 2022. Meets and exceeds productivity, conformance and adherence expectations. Wonderful customer service, and a passion for all things data related. Honors graduate from Devry Medical Coding and Billing-HIC. Certified in Medicare DME, O2 and PAP. Current Sr. Subject Matter Expert in West and Central U.S. payors and medical groups along with all Medicaid plans and authorization management. Proficient in Certified Medicare Documentation Specialist in DME, O2 and CPAP. Proficient in HIC Coding and qualification for DME and Priority O2 orders for Central and Western U.S.
Substitute Teacher K-12th Grade
Uintah School District-UT
May 2014 to December 2020
I was a longterm Sub for Uintah School District for 6 years, specializing in Special Education. Education
Certificate of Graduation in Medical Coding and Billing DeVry University - Downers Grove, IL
May 2018 to August 2020
Skills
• NICHOL ********************@*****.*** 435-***-**** Vernal, Utah 84078Ambitious Health Information Management graduate with hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. (7 years)
• CPT Coding
• ICD-10
• Medical Coding
• Medical Records
• Medical Billing
• Computer Networking
• Help Desk
• HIPAA
• Medical Terminology
• Network Support
• ICD-9
• Technical Support
• Active Directory
• LAN
• Insurance Verification
• EMR Systems
• Remote Access Software
• Triage
• Microsoft Exchange
• Epic
• Microsoft Excel
• Google Docs
• Time Management
• Microsoft Office
• Classroom Experience
• VPN
• Microsoft Windows
• Operating Systems
• Microsoft Windows Server
• VoIP
• Communication skills
• Computer skills
• Organizational skills
• Medical collection
• Medical documentation (5 years)
• Insurance verification
• Customer service
• Medical terminology
• Teaching (6 years)
• Subject Matter Expert, Sr. (2 years)
• Accounts receivable (10+ years)
Certifications and Licenses
Medical Billing Certification
August 2020 to Present
Healthcare Information Coding graduate
Substitute Teaching Certification
Medicare Documentation Specialist
January 2022 to Present
Assessments
Business math — Proficient
June 2020
Using basic math to solve problems in a business context. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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