Customer Service Technical Support

kevin alredge

Proven time management skills, allowing me to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

Ability to work independently and as part of a team, contributing effectively to collaborative efforts. Highly adaptable and able to thrive in fast-paced and dynamic environments. 3754 E wood cornell dr Dayton,OH 45402 937-***-**** *********@*****.*** WORK EXPERIENCE

Five star entertainment — Crew mate

EDUCATION

Thurgood marshall highschool — Highschool diploma

11/2023 to 08/2024, 6196 Poe Ave, Dayton, OH 45414 Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests, guests would ask for him personally just for the customer service.

Collaborated effectively with event organizers and staff to ensure seamless setup, operation, and breakdown of events.

Adapted to diverse event environments, showcasing flexibility and adaptability in meeting client needs. Maintained a professional demeanor and provided exemplary customer service, often exceeding client expectations.

Demonstrated strong communication and interpersonal skills, fostering positive relationships with clients, guests, and colleagues.

04/2019 to 05/2023