Sherri Jo Bessert
Haines City, FL. 33844
*********@*****.***
Summary
Over 10 years in Telecommunications and project management. I have done everything from Order management, installation, field technician, Vendor Management, and Construction including Civil work. I have been both the vendor and the client. Experienced in site walks, utilities/right of ways, permitting, change Management, and etc. Engaged cross-functional partnerships matrix organizations. Coached other project managers, chaired Disaster Recovery Teams, Safety Teams, and Construction Teams.
Skills
Masters Certificate in Project Management Agile/Waterfall Real Estate/Landlord negotiations Proficient in Microsoft Office Suite Stage Gating Leadership/Team Building Project/Program Management SharePoint Vendor Management FUZE/SPM Budgeting, RFI/RFP/RFQ Vendor Selection Implementation Construction Management, Excellent People and Communication Skills, Telecommunications, Documentation, Health Insurance, License Insurance Agent, Purchase Orders, Scheduling, Information Technology, Problem Solving Skills, Wireless and Landline
PROFESSIONAL EXPERIENCE
11/21 - 5/24
Verizon Construction/ Project Manager Network Engineering Temple Terrace, Fl.
●Implemented 5G Sub6 across entire Florida Market. Provided 5G experience for customers.
●Formed high performing teams working with General Contractors, RF, Real Estate, System Performance, and Operations
●Chaired weekly status calls, ensuring all tasks were completed on track and on budget
●Tracked status on multitude of tasks in Site-Project Management
●Worked with cross functional teams to develop process for filing government required Avian Studies, Permits and Nest Removals
●Developed process improvement for Tower Mod approvals, schedules, and tracking
11/19 - 11/21
Verizon Sales Consultant: Cellular Sales (Verizon Authorized Retailer) Haines City, Fl.
● Provide exceptional in person Verizon Wireless experience in billing, device activation, troubleshooting, programming, upgrading, and customer support.
● Experience Opening/Closing, inventory, invoicing, and office management
● Adhere to CDC guidelines with regards to safety and sensitization
9/14 – 10/19 US Cellular Planning Manager 1: Chicago, IL.
● Implemented Application Discovery Manager, Google RCS both revenue generating products that enables USCC to push Applications to Devices.
● Use of Stage Gating Process to initiate implementation/deployment for VoLTE Inbound Roaming, CAT-M/LTE-M and Ostrich – removal of an end-of-life product.
● Built high functioning cross-functional teams consisting of RF Managers, Engineering, Operations, Venders, and upper-level management.
● Executed TMO, AT&T, Verizon, Sprint and PrePaid LTE/VoLTE Roaming inbound and outbound through-out network (24 Switches and over 6300 cell sites)
● Fulfilled Wireless Priority Service (WPS) {a government-based product} through-out network
● Proficient Civil Works, utility coordination, site inspections, post-construction audits, and close-out packages
EDUCATION
● BA in Management, with a minor in Marketing, North Central College, Naperville IL. June 13 1998.
● Certificate in Professional Program Management, Stevens Institute of Technology Naperville IL. May 2, 2001
● PMI/PMP certification 2002
● 2-Year Installation Apprentice Certification in Telecom Installation, Operations & Maintenance.
● Participated in over 100 seminars and technical/managerial/Diversity programs sponsored by USCC LMS, Lucent Learning & Performance Center, Ameritech Cellular, AT&T, Broadcast Communication, Paragon, SAGE, Hughes, Bay Networks, Tekelec, Tylink, Tandem, Primary Access, Telecom Solutions, ADC Kentrox, Anixter, Andrew, Ditech and Brite Intervoice Communications.
● Software skills: Microsoft Office Business Suite including: Microsoft Projects, MS Office, Word, Excel, Outlook, Access, SharePoint, and PowerPoint
● 2.15 Health Insurance License (home, life, and annuities) Agent 2021
AWARDS/MEMBERSHIP
● Who’s Who in Madison
● WWILS - Women in Wireless
● NAPW - National Association of Professional Women
● ILSWA – Illinois State Wireless Association
COAI – Clowns of America International
VOLUNTEER SERVICES
● Served as a volunteer for 14 years at Mercy Home for Boys and Girls; “Strike it against Cancer” to raise money/donations for research and benefit the community.
● Successfully coordinated and solicited volunteers for Breakthrough! Community charity Little City Foundation from 1993 - 1998. Raised over $2100 in 1998 and 1997, $1900 in 1996, $2200 in 1995, $2300 in 1994 and $1800 in 1993.
● Worked as chairperson for six years for Little City Foundation by organizing and leading the monthly “Little City Birthday Club”: recruited others to join in our effort.
● Worked as a volunteer for six years on behalf of the American Kidney foundation at the Bull Valley annual golf tournament.
● Volunteered at numerous functions with USCC for United Way, Feed the Hunger, Painting and repairing shelters, as well as Equestrian Therapy
● Major fundraiser for Brian Aneurysm Awareness 2014