Human Resources Quality Control
Resume:
Ontrayl Matthews
**** *** *** ***** *******, MS
**************@*****.***
Work Experience
Operations Trainer/ Quality Control Inspector
GXO/Ranstad Contractor- Horn Lake, MS
September 2021 to April 2023
*Train and educate contracted employees on how to pack products, Hazardous Materials, computer software, Rf scan gun training, OSHA Certification, Hazmat, Certification
Director of Sales and Marketing Instant Results - Memphis, TN February 2007 to February 2018
*Sales and Marketing of oral occupational Drug testing kits to Fortune 500 companies, as well as other companies that mandate drug screening for pre-employment and onsite work-related accidents, random drug screening test. I also educate and trained Human resources, and upper management on how to administer the oral swab. Guest Service Coordinator
Towne Park/The Westin Hotel - Memphis, TN
August 2010 to July 2014
* chief hotel concierge provided hotel guests with information about the city of Memphis attractions, as well as towns in the surrounding areas. Utilization of my resources to provide goods and services for hotel guests as well as VIP Starwood Preferred Guests. I was the point of contact With The National Basket Ball Association teams, Valete supervisor, forecast vehicle issued daily reports, and audits.
Branch Manager
Community Loans of America
.Conduct daily meetings with the assistant manager
. Responsible for in-store sales revenue, collections, the closing of contracts, approval of loans, and signing of
checks
. Scheduling of Employees
. Maintain compliance with all state laws
. Coach, train, recruit, interview, and select employees
. Responsible for growing the revenue of the branch by qualifying new customers
Account Executive
ClearChannel Radio
2005 to 2007
.Business to Business outside sales of radio on-air commercial advertising to local and national accounts
. Writing 30 to 60-second commercial spots
. Creating proposals packages for potential clients
. Liaison between ClearChannel promotions department and outside advertising agencies.
. selling advertising spots on all stations, demographics, Urban, Rock, Country, Gospel, News
Management Trainee
Enterprise- Rent-a-Car
2004 to 2005
Learned day-to-day operations of multiple large and small rental branches
. Market body shops and dealerships to maintain revenue and generate new business. Field marketing to insurance companies, adjusters, and body shops
Field Marketing Manager
California Casualty Management Company
2000 to 2004
Territory Sales Manager of West Tennessee
. Sales and Marketing of Auto & Home Insurance to Members of the National Education Association. Maintained a high level of visibility for the company by developing strong relationships with clients and building new business
. Reached and exceeded sales goals on a monthly basis
. Presented group presentations to leaders and staff
. Coordinated state-wide conferences
National Accounts Manager
Laboratory Corporation of America
1997 to 2000
Managed Multi-Million dollar accounts by providing superior drug screen knowledge, and technical support
. Investigated and follow through on account dissatisfaction issues
. Corporate liaison between national accounts and Laboratory Corporation of America. Sales and marketing of new drug screen technology
Senior Client Service inside sales representative
Laboratory Corporation of America
1994 to 1997
Managed overflow of drug screen pending results for National Account Managers. Setup new accounts
. Called on clinics to generate new business
. Site visits to accounts to correct issues and problems Education
B.A. in Mass Communication / Minor Public Relations Rust College - Holly Springs, MS
1991 to 1997
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